Emily Chan
Flushing,NY
Summary
- Experienced professional in retail industry dedicated to maintaining high standards and achieving measurable results. Background in customer service hones ability to enhance customer satisfaction and foster loyalty. Recognized for reliability, flexibility, and strong collaboration skills within team setting. Proficient in cash handling, conflict resolution, and consistently delivering exceptional service.
- Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
2025
2025
years of professional experience
Work History
Job Title
Carvel
- Current
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Customer Service Cashier
Carvel Ice Cream Store
06.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed cash, credit, and mobile payments accurately and efficiently.
- Managed point-of-sale transactions, including balancing the cash register at the end of shifts.
- Worked collaboratively with team members to maintain smooth store operations during busy shifts.
- Communicated effectively with staff and customers to ensure efficient service.
- Trained new team members in store procedures, customer service, and food safety standards.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Francis Lewis
58-20 Utopia Pkwy, Fresh Meadows, NY 1136506-2025
Skills
- Change order management
- Scheduling Coordination
- Construction supervision
- Material Procurement
- Team Supervision
- Technical knowledge
- Safety Management
Projects
Project Name, Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
Awards
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Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Customer Service Cashier
Carvel Ice Cream Store
06.2022 - Current
Job Title
Carvel
- Current
High School Diploma -
Francis Lewis
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