Nylaya Miller
Columbus,Ohio
Summary
Enthusiastic Dental Assisting student who is Reliable , positive, and kind . Knowledgeable regarding coronal polish and eager to continue building experience in the workplace as a dedicated employee you can count on her to show a positive attitude and make sure the work is getting done. Seasoned Job Site Superintendent with substantial experience overseeing all facets of construction projects. Direct and clear communicator, skilled in coordinating teams, managing schedules, and ensuring safety compliance. Demonstrated success in delivering projects on time while maintaining high-quality standards. Previous work has resulted in enhanced efficiency, reduced costs and improved relationships with clients and subcontractors. Versatile Site Supervisor adept at coordinating diverse resources and satisfying tough clients according to demanding timelines. Tenacious about keeping operations on-schedule and on-budget. Methodical Site Supervisor brings top talents in site procedure implementation, inspection conduction and report preparation. Investigates and quickly mitigates safety issues and consistently complies with safety regulations. Schedules materials, manpower and equipment to complete work on schedule and under budget. Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Job Title
Wendys
Groveport, Ohio
01.2022 - Current
- Make sure customers have fresh food making sure that the orders are correct
- Leadership, good with people, adaptability q
Customer Service Representative
Verizon
Columbus, OH
06.2023 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Resident Assistant
The inn at canal Winchester
Canal Winchester, OH
06.2022 - 03.2024
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
- Developed positive relationships with all members of the residence hall community.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
Daycare Teacher
Little Hearts Learning Center
Columbus, OH
05.2021 - 06.2023
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Planned field trips to local parks and museums to enhance classroom curriculum.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Taught basic language skills including reading readiness, phonics, writing.
Internship
The Ohio State University College of Dentistry
Columbus, Ohio
- Obtained 60 hours of hands-on experience assisting in operative and specialty fields—Endodontics, Pedodontics, Periodontics, Prosthodontics, Orthodontics, and Oral Surgery
- Shadow at dental offices for 5 hours total
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Collaborated with team members to create a comprehensive social media strategy.
- Conducted interviews with customers to gain insights into their experiences.
- Developed presentations and organized events to promote products or services.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Tested software applications prior to release and identified issues requiring resolution.
- Analyzed financial statements to identify areas of improvement in business operations.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Helped maintain applicant tracking systems and recruiting metrics.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Registered Dental Assistant -
Fairfield Career Center
Carroll, Ohio05.2024
High School Diploma -
Groveport Madison High School
Groveport, Ohio05.2024
Some College (No Degree) - Nursing
Wright State University
Dayton, OHSkills
- Change order management
- Waste Reduction
- Scheduling Coordination
- Construction supervision
- Value Engineering
- Documentation Management
- Environmental awareness
- Cost Estimation
- Facility Inspection
- Inventory procurement
- Personnel Oversight
- Quality Assurance
- Business Development
- Safety assessment
- Technical knowledge
- Scheduling expertise
- Business Administration
Certification
- Ohio Radiology License
- Registered Dental Assistant
- CPR/ First Aid Certified
- HIPAA Training
- Bloodborne Pathogens
- Hazardous Communications
- OSHA Standards
- Infection Control Standards
- Dentrix Software (minimal)
- Open Dental Software
- Direct and Indirect Digital Imaging
- Intraoral Camera
References
- Jessica Hamilton, Dental Assisting Instructor, Fairfield Career Center, (614) 837-9443, jhamilton@efcts.us
- Donna, Manager, Employer, +1(740) 503-25557, E-mail
- Anthony, Manager, Employer, +1(740) 400-8480, E-mail
Industry related experience
Internship, The Ohio State University College of Dentistry, Columbus, Ohio, 06/2022, 09/2023, Obtained 60 hours of hands-on experience assisting in operative and specialty fields—Endodontics, Pedodontics, Periodontics, Prosthodontics, Orthodontics, and Oral Surgery. Shadow at dental offices for 5 hours total.
Activities
- SkillsUSA Member, 2021, Present
- National Honors Society, 2019, 2020
- Cheerleading, 2017, Present
- Eastland Vikings Little League, 2011, 2019
Accomplishments
- Cpr license
- ARRT license
- x-ray license
Timeline
Customer Service Representative
Verizon
06.2023 - 07.2024
Resident Assistant
The inn at canal Winchester
06.2022 - 03.2024
Job Title
Wendys
01.2022 - Current
Daycare Teacher
Little Hearts Learning Center
05.2021 - 06.2023
Internship
The Ohio State University College of Dentistry
Registered Dental Assistant -
Fairfield Career Center
High School Diploma -
Groveport Madison High School
Some College (No Degree) - Nursing
Wright State University
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