Emily Church
Albuquerque,NM
Summary
Several years of delivery driving experience paired with hands-on vehicle inspection and repair skills. Documented maintenance work ensures vehicle readiness, compliance, and reliable operations. Consistent commitment to safety standards and efficient on-road performance. Confident, detail-oriented professional with experience leading delivery operations, training new drivers, and maintaining fleet readiness. Known for strong route optimization, safety compliance, and clear communication with dispatch, vendors, and customers. Committed to accurate, on-schedule delivery performance.
Overview
9
9
years of professional experience
Work History
Lead Delivery Driver
Sherwin-Williams
Albuquerque, New Mexico
08.2023 - Current
- Directed delivery routes and coordinated daily dispatch for Sherwin-Williams customers.
- Documented all deliveries accurately, including tracking information and recipient signatures.
- Processed delivery paperwork correctly, including invoices, bills of lading, and freight bills.
- Maintained vehicle logs, cargo records, and billing statements in line with company regulations.
- Reported schedule changes to the dispatch team due to weather conditions or traffic congestion.
- Guided new drivers in route planning, loading procedures, and customer service techniques.
- Observed DOT safety rules and company delivery procedures at all times.
- Ensured delivery vehicles met safety standards to prevent breakdowns before routes and reported maintenance needs.
- Cultivated relationships with vendors, suppliers, customers, and colleagues to enhance operational efficiency.
- Complied with all federal, state, and local laws for safe commercial driving.
Paint Protection/Repair Manager
Independent Vehicle Service
Albuquerque, New Mexico
04.2022 - 06.2023
- Managed repair scheduling across independent vehicle service bays and technician workflows to optimize workflow and minimize downtime.
- Evaluated vehicle inspections and identified repair needs or service order requests.
- Communicated with customers regarding updates, estimates, and repair approvals.
- Oversaw product ordering and inventory control to ensure timely availability of necessary materials for repairs.
- Trained technicians on shop procedures, safety requirements, and service standards.
- Applied quality assurance practices to improve repair accuracy.
- Coordinated with vendors, customers, and departments to efficiently resolve product issues, enhancing overall service delivery.
- Provided technical assistance to other departments.
Automotive Collision Mechanic/Discovery Tech
Car Crafters
Rio Rancho, New Mexico
04.2021 - 04.2022
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drivetrain, and fuel systems.
- Replaced damaged parts using hand tools and shop equipment
- Align wheels using special alignment equipment and wheel-balancing machines.
- Performed test drives to verify repairs and drivability
- Documented repair work and parts usage for service records
- Followed safety procedures and maintained clean work areas
- Communicated repair updates with service staff and customers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Hostess Manager
Pelicans
Albuquerque, New Mexico
10.2017 - 04.2021
- - Supervised the hostess team by assigning shifts and coaching on front-desk service standards.
- - Trained new hostesses on customer service and job duties.
- - Resolved customer complaints and issues promptly and professionally, enhancing guest satisfaction.
- - Collaborated with servers, cooks, bussers, and managers to ensure optimal floor coverage and address guest needs.
- - Supported reservations, waitlist, and table flow through the restaurant booking system.
- - Updated daily seating plans and shift notes for the Pelicans management team.
- - Ensured lobby was presentable to create a welcoming environment., menus, and hostess station supplies for readiness.
- - Greeted guests at Pelicans host stand and directed seating in the dining room.
- - Supported recruitment efforts by conducting interviews and recommending suitable candidates. decisions by interviewing candidates and recommending qualified applicants.
Warehouse Associate
Holister
Albuquerque, New Mexico
05.2017 - 10.2017
- Unloaded apparel shipments for Hollister store operations, organizing incoming merchandise to streamline stock availability.
- Pulled, sorted, and labeled inventory for replenishment and shipment processing.
- Received deliveries, scanned packages, and updated orders in the internal database.
- Stocked shelves, racks, and backroom areas with folded Hollister clothing and accessories.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assisted with cycle counts and inventory checks across Hollister storage areas.
- Maintained cleanliness of shelves, workstations, and pallet areas to uphold safety standards.
- Collaborated with team members to complete tasks accurately and efficiently, enhancing overall workflow.
Education
Defensive Driving Certification
Smith System Driver Improvement Institute
Dallas, TX07-2026
Associate of Science - Automotive Technology
Central New Mexico Community College
Albuquerque, NM04-2022
ASE Certification
Central New Mexico Community College
Albuquerque, NM04-2022
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, NM05-2019
Skills
- Delivery vehicle management
- Fleet safety management
- Safety compliance adherence
- Preventive maintenance planning
- Route planning
- Route optimization leadership
- Logistics coordination
- Logistics problem-solving
- Delivery documentation accuracy
- Driver onboarding
- Customer service
Timeline
Lead Delivery Driver
Sherwin-Williams
08.2023 - Current
Paint Protection/Repair Manager
Independent Vehicle Service
04.2022 - 06.2023
Automotive Collision Mechanic/Discovery Tech
Car Crafters
04.2021 - 04.2022
Hostess Manager
Pelicans
10.2017 - 04.2021
Warehouse Associate
Holister
05.2017 - 10.2017
Defensive Driving Certification
Smith System Driver Improvement Institute
Associate of Science - Automotive Technology
Central New Mexico Community College
ASE Certification
Central New Mexico Community College
High School Diploma -
V. Sue Cleveland High School