Emily Cisney Wilcox
Orlando,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical sales position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Restaurant Expo
The Celeste Hotel
04.2023 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Improved kitchen efficiency by streamlining processes and optimizing workflow.
Undergraduate Admissions Ambassador
The University Of Central Florida
03.2023 - Current
- Engaged guests in conversation to offer hospitality, aid in service and engender trust.
- Communicated professionally with guests, answering questions and addressing concerns to boost satisfaction.
- Enhanced the reputation of the university by showcasing its diversity and achievements.
- Participated in community events representing the university effectively promoting our services to potential students.
Gymnastic Coach
Broadway Gymnastics Center
10.2021 - 12.2022
- Developed comprehensive training program for recreational gymnastics students to enhance strength, conditioning and skill drills.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Served as a role model for athletes by demonstrating dedication, hard work, and commitment to the sport of gymnastics.
- Mentored junior coaches within the program, sharing knowledge and expertise vital for their professional growth within the field of gymnastics instruction.
Shift lead
Defy bradenton
07.2019 - 08.2021
- Collaborated with management to develop strategies for improving overall store operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
Hostess/ Kitchen Expo
Beef’O Bradys
11.2018 - 09.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Gymnastic Coach
Lakewood Ranch Gymnastics
06.2018 - 08.2019
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
- Enhanced athlete performance by developing and implementing tailored gymnastics training programs.
- Increased student retention rate by creating a safe and supportive environment for all participants.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL05.2024
Skills
- Public speaking expertise
- Customer Service
- Teamwork and Collaboration
- Service Upselling
Timeline
Restaurant Expo
The Celeste Hotel
04.2023 - Current
Undergraduate Admissions Ambassador
The University Of Central Florida
03.2023 - Current
Gymnastic Coach
Broadway Gymnastics Center
10.2021 - 12.2022
Shift lead
Defy bradenton
07.2019 - 08.2021
Hostess/ Kitchen Expo
Beef’O Bradys
11.2018 - 09.2019
Gymnastic Coach
Lakewood Ranch Gymnastics
06.2018 - 08.2019
Bachelor of Science - Kinesiology
University of Central Florida
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