Emily Clark
Waco,US
Summary
Customer service professional with over 3 years of experience in food service, inventory management, and customer satisfaction enhancement. Demonstrates a visionary approach to streamlining operations and improving customer experiences, consistently maintaining high standards of cleanliness and organization. Passionate about leveraging skills in cash handling and team collaboration to drive innovative solutions and foster a supportive environment.
Overview
3
3
years of professional experience
Work History
Barista
Azzuro
Waco, TX
05.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista/shift Lead
Starbucks, Barista
College Station, TX
01.2025 - 05.2025
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Served customers quickly and efficiently and created strategies to prevent delays.
Maintenance/Foodcourt/Front End Assistant
Costco
10.2023 - 12.2024
- Assist customers with product locations, enhancing shopping experience.
- Served food and resolved order issues in food court, boosting customer satisfaction.
- Maintain store cleanliness, ensuring a welcoming environment for shoppers.
- Efficiently manage front-end operations, improving overall service quality.
- Streamline food court operations, enhancing order accuracy and customer satisfaction while maintaining a clean, welcoming environment.
Barista
Starbucks
Missoula
- 09.2023
- Prepared drinks, ensuring quality and customer satisfaction.
- Executed cleaning routines for store readiness.
- Enhanced guest experiences with a welcoming environment.
- Worked seamlessly with team members to manage high-volume customer flow. Assisted in closing procedures, fostering a collaborative work environment.
- Streamlined order-taking process, reducing wait times during peak hours. Consistently met cleanliness benchmarks, enhancing overall store presentation.
- Provided attentive customer service, addressing inquiries and resolving concerns promptly. Supported team efforts in maintaining store cleanliness and organisation.
Employee/Stocker
Robbins on Main
08.2022 - 07.2023
- Managed inventory, ensuring accurate stock levels and reducing shortages.
- Processed transactions efficiently, enhancing customer satisfaction.
- Implemented a filing system for product data, improving workflow.
- Increased customer loyalty through rewards program sign-ups.
- Collaborated with suppliers to ensure timely product restocking.
- Coordinated with suppliers to ensure timely product delivery. Worked closely with team to maintain organised store layout and enhance customer experience.
- Proposed and implemented new inventory tracking method, improving accuracy. Suggested improvements to rewards programme, increasing customer participation.
Education
GED - undefined
Homeschool/public school
Poli-sci/criminal justice
University of Montana
12.2023
Skills
- Food service - Experienced
- Customer service - Experienced
- Maintenance - Experienced
- Inventory management - Experienced
- Cash handling - Expert
- Cleaning - Experienced
- Stocking - Experienced
Awards
Employee of the month award
INTERNSHIPS
- Ride alongs/learning the duties of police work
- Hamilton police department, Hamilton mt — 2022 - 2023
- Attended ride along during officers duty
- Shown the procedures they take during a traffic stop
- Learned and memorized the 10 codes they use during duty
Timeline
Barista
Azzuro
05.2025 - Current
Barista/shift Lead
Starbucks, Barista
01.2025 - 05.2025
Maintenance/Foodcourt/Front End Assistant
Costco
10.2023 - 12.2024
Employee/Stocker
Robbins on Main
08.2022 - 07.2023
Barista
Starbucks
- 09.2023
GED - undefined
Homeschool/public school
Poli-sci/criminal justice
University of Montana