Summary
Overview
Work History
Education
Skills
Timeline
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Emily Coker

Austell,GA

Summary

Motivated and hardworking high school student seeking to leverage customer service, leadership, and team management skills as a Hostess at Olive Garden. Looking to expand experience in a fast-paced environment while developing skills that will contribute to future career goals.

Overview

1
1
year of professional experience

Work History

Crew Leader

Bruster's Ice Cream
10.2024 - Current
  • Led a team of scoopers, ensuring excellent customer service and efficient operation during peak hours
  • Trained and mentored new employees, promoting team collaboration and maintaining a positive work environment
  • Managed inventory and assisted with opening and closing duties, including cash handling and preparing supplies
  • Maintained cleanliness and organization of workstations, following food safety standards
  • Assisted customers with their orders, answered questions about the menu, and resolved any issues to ensure customer satisfaction

SCOOPER

Bruster's Ice Cream
05.2024 - 10.2024
  • Provided high-quality customer service by greeting customers, taking orders, and preparing ice cream sundaes and cones
  • Operated the register, processed transactions, and handled cash responsibly
  • Ensured cleanliness of work areas, including dishwashing, wiping down counters, and restocking supplies
  • Worked efficiently in a fast-paced environment while maintaining a positive attitude

Education

High School -

South Cobb High School
Austell, GA
05.2026

Skills

  • Leadership & Team Management
  • Customer Service & Communication
  • Cash Handling & Point of Sale Systems
  • Time Management & Multitasking
  • Conflict Resolution
  • Food Safety Standards

Timeline

Crew Leader

Bruster's Ice Cream
10.2024 - Current

SCOOPER

Bruster's Ice Cream
05.2024 - 10.2024

High School -

South Cobb High School

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Emily Coker