Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Interests
OperationsManager

EMILY CORNELL

Orlando,Florida

Summary

Results-driven Operations Manager, with 5+ years’ experience. Oversight of daily business practices and processes, to achieve organizational and business goals. An innovative marketing professional, adept at market analysis, marketing strategy development and implantation with demonstrable success metrics and business growth. I lead daily operations, training, marketing, and cross-selling initiatives, managed high- performing teams to establish optimal productivity, operational efficiency, and employee retention.

Overview

6
6
years of professional experience

Work History

Operations Manager

Nothing Bundt Cakes
Winter Park, Florida
01.2019 - Current
  • Enhance marketing strategies by utilizing innovative design strategies, resulting in growth in customer base
  • Determine marketing effectiveness by devising and analyzing sales analytics and performance metrics to implement necessary change and risk mitigation
  • Develop marketing plans to diversify our customer base
  • Optimize workstations to increase customer satisfaction and brand loyalty
  • Improve customer experience through outreach programs and feedback mechanisms
  • Forecast supply and demand to ensure product availability to fulfill operations, customer needs, and sales goals
  • Manage grass-roots marketing initiatives by engaging with local programs, such as schools, nonprofits, and other outreach programs to raise brand awareness which lead to a rise in profits in six weeks.

Guest Service Representative

Nothing Bundt Cakes
Winter Park, Florida
01.2018 - 12.2019
  • Specialized in enhancing the customer experience with subtle and significant changes which resulted in an increase in sales
  • Mentored and trained peers, creating a positive work culture, thereby reducing staff turnover
  • Cash flow management
  • Increased staff product knowledge through cross-training exercises.

Education

Bachelor of Science -

University of Central Florida

Skills

  • Productivity Improvement Specialist
  • Risk Management
  • Vendor Sourcing
  • Decision-Making
  • Inventory Control
  • Workflow Optimization
  • Corporate Partnerships
  • Market Growth
  • Customer Relationship Management (CRM)
  • Cost Reduction Strategies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Operations Manager

Nothing Bundt Cakes
01.2019 - Current

Guest Service Representative

Nothing Bundt Cakes
01.2018 - 12.2019

Bachelor of Science -

University of Central Florida

Interests

  • Volunteering
  • Cooking
  • Outdoor activities
  • Reading
  • Researching
  • Yoga

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EMILY CORNELL