Emily Cortez
Phoenix,AZ
Summary
Professional hospitality worker with strong standards and results-driven mindset. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Merchandise Handler
Gap Inc
11.2025 - Current
- Learned and adhered to safety protocols while handling merchandise.
- Assisted in receiving and processing shipments to maintain inventory accuracy.
- Adapted quickly to changing priorities in fast-paced retail environment.
Line Cook
Farm Fresh Beef
08.2025 - 10.2025
- Prepared high-quality meals following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Operated kitchen equipment efficiently, including grills, fryers, and ovens, ensuring proper usage protocols.
- Collaborated with team members to streamline food preparation processes during peak service times.
Housekeeper
Leona River Ranch
05.2020 - 09.2024
- Maintained cleanliness of guest accomodations, ensuring high standards of hygiene and presentation.
- Collaborated with team members to optimize cleaning processes and improve efficiency.
- Developed and maintained positive relationships with guests through attentive service and responsiveness to requests.
- Implemented inventory management for cleaning supplies, reducing waste and ensuring adequate stock levels.
Education
Associate of Arts -
Southwest Texas Junior College
Uvalde, TX05-2020
Skills
- Customer service
- Attention to detail
- Time management
- Empathy and patience
- Adaptability and flexibility
- Communication
Timeline
Merchandise Handler
Gap Inc
11.2025 - Current
Line Cook
Farm Fresh Beef
08.2025 - 10.2025
Housekeeper
Leona River Ranch
05.2020 - 09.2024
Associate of Arts -
Southwest Texas Junior College