Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Emily Cumens

Gilbertsville,PA

Summary

Offers extensive knowledge of child development and education. Skilled in creating and managing programs to create safe, secure and nurturing environment for children. Experienced in successful staff management and program development.

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

8
8
years of professional experience

Work History

Interim BASE Director

YMCA of Greater Brandywine
11.2024 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted regular safety audits, ensuring a secure environment for children and staff alike.
  • Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
  • Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.

BASE Coordinator (Assistant Director)

YMCA of Greater Brandywine
08.2024 - Current
  • Oversee multiple BASE program sites, ensuring consistent delivery of high-quality care, education, and enrichment activities
  • Ensure compliance with DHS regulations, maintaining up-to-date documentation and adhering to licensing and safety standards
  • Maintain accurate child files, ensuring all required documentation is complete and compliant with regulatory standards
  • Ensure sites are well-stocked with necessary materials, conducting regular inventory checks and addressing supply needs
  • Supervise staff at multiple sites, ensuring they are prepared to deliver quality programming in line with program policies
  • Manage staff scheduling and logistics, ensuring proper coverage and optimal staff-to-child ratios
  • Collaborate with leadership on program planning and coordination, ensuring consistent communication across all sites

Group Supervisor

Boyertown YMCA
08.2023 - 08.2024
  • Design and implement lesson plans that promote the physical, emotional, and educational development of school-age children in the BASE program
  • Supervise staff to ensure effective program delivery, supporting them in facilitating engaging and developmentally appropriate activities
  • Build positive relationships with students and parents, serving as a main point of contact, addressing concerns, and providing updates on progress and events
  • Ensure program compliance with DHS standards and Keystone STARS requirements, aligning activities with state regulations and best practices
  • Collaborate with leadership to assess and improve curriculum and activities to meet the needs of children and the school community
  • Support staff development, providing guidance and feedback to enhance performance and professional growth

Assistant Group Supervisor

Boyertown YMCA
01.2017 - 08.2023
  • Support daily operations of the BASE program, assisting in planning and implementing educational and recreational activities that promote child development
  • Supervise and support staff to ensure high-quality programming that meets educational and developmental goals
  • Maintain positive relationships with children, parents, and school staff, providing updates on progress, activities, and events
  • Assist with staff onboarding and development, offering feedback and coaching to support professional growth
  • Ensure compliance with DHS standards and Keystone STARS guidelines, supporting the program's continuous improvement
  • Monitor child safety and create a safe, welcoming environment while following safety protocols
  • Collaborate on curriculum development, ensuring activities are age-appropriate and aligned with program objectives
  • Assist with resource tracking to support budget management and ensure program needs are met
  • Engage parents, providing resources and addressing concerns to build strong relationships with families

Education

Bachelor of Arts - History, Special Education, Holocaust and Genocide Studies

West Chester University
08.2018 - 8 2023

Skills

Microsoft Office

Timeline

Interim BASE Director

YMCA of Greater Brandywine
11.2024 - Current

BASE Coordinator (Assistant Director)

YMCA of Greater Brandywine
08.2024 - Current

Group Supervisor

Boyertown YMCA
08.2023 - 08.2024

Bachelor of Arts - History, Special Education, Holocaust and Genocide Studies

West Chester University
08.2018 - 8 2023

Assistant Group Supervisor

Boyertown YMCA
01.2017 - 08.2023
Emily Cumens