Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Duffus

Herriman

Summary

Dynamic professional seeking a full-time role that presents meaningful challenges and opportunities for growth. Strong interpersonal skills, effective time management, and proven problem-solving abilities drive success in collaborative environments. Committed to delivering high-quality results while adapting to evolving demands and fostering positive relationships. Eager to contribute to a forward-thinking organization that values innovation and teamwork.

Overview

7
7
years of professional experience

Work History

Lead Certified Medical Assistant

Common Spirit Orthopedics & Sports Medicine
11.2023 - 11.2024
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Oriented and trained new staff on proper procedures and policies.

Certified Medical Assistant

TOSH
05.2023 - 11.2023
  • Gathered referral requests to schedule patients for Orthopedic Surgery
  • Acquired authorization for imaging services and surgical procedures through insurance
  • Arranged for patient surgery schedules and post operative appointments
  • Received FMLA and disability documents and filled them out appropriate to patient’s conditions
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Certified Medical Assistant

Gastroenterology Medical Technician Mike O’Callaghan Federal Hospital, Nellis Airforce Base
05.2022 - 05.2023
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Prepared patients for procedures and administered intravenous therapy to assist doctors, nurses and support staff.
  • Assisted with transportation of scopes for repairs and maintenance.
  • Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Interviewed patients to obtain consent and record drug allergies prior to pre-procedure drug administration.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Certified Medical Assistant - Clinic Coordinator

Centric Physicians
09.2021 - 05.2022


  • Traveled state to state to gather more facilities to join our company
  • Utilized safety measures as required, including; masks, gloves, etc.
  • Provided care within ethical and legal boundaries
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Obtained, monitored, and recorded physiological measurements in patients EMR as required

Certified Medical Assistant

Hart Family Medicine, P.L.L.C.
08.2020 - 09.2021
  • Prepared and administered medications to alleviate patient symptoms
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Called, faxed, and electronically contacted pharmacies to submit prescriptions and refills
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Conducted venipuncture and other CT procedures.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Certified Medical Assistant

Tucson Medical Center
01.2019 - 08.2020
  • Interacted effectively with patients, families, staff, and other hospital department staff to deliver high level of customer service and teamwork
  • Supported patient admissions, discharges, and transfers to promote team efficiency
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Obtained biological specimens for ordered tests and prepared for laboratory transport
  • Organized and maintained general supply storage areas
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care

Certified Medical Assistant

TMCOne Endocrinology | Rheumatology | Infectious Disease | Pulmonology | Gastroenterology
01.2018 - 01.2019
  • Triaged patient inquiries, took messages or transferred calls as needed
  • Acquired insurance authorization for procedures, medications, and office visits
  • Arranged patients for appointments following the scribing of office visits Performed venipuncture and administered intramuscular, subcutaneous, and intradermal injections
  • Assisted with patient health plans by procuring vital signs, medical history, and chief complaints
  • Oriented and trained new staff on proper procedures and policies
  • Cleansed and braced examination rooms
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Maintained privacy and confidentiality in accordance with HIPAA

Certified Medical Assistant

Old Pueblo Healthcare
11.2017 - 01.2018
  • Collected and processed clinic diagnostic testing including culture specimens
  • Triaged telephone messages and transferred correctly to each department
  • Followed up on patient labs, cultures, and radiology reports and scheduled additional appointments as directed by provider
  • Administered blood draws and injections
  • Utilized EHR
  • Updated patient medical records
  • Organized exam rooms and set up for procedures
  • Obtained chief complaints and measured vital signs including weight, blood pressure, pulse, and temperature

Education

High School Diploma -

Desert Rose High School
North Las Vegas, NV
01-2017

Medical Assistant Certificate - Healthcare

Pima Medical Institute
Tucson, AZ
06-2018

Skills

  • Quality assurance monitoring
  • Critical thinking
  • Patient care coordination
  • Sterilization techniques
  • Lab specimen collection
  • Wound care management
  • Immunization administration
  • Staff training and development
  • Clinical leadership
  • Electronic health records management
  • Insurance verification
  • Appointment scheduling

Timeline

Lead Certified Medical Assistant

Common Spirit Orthopedics & Sports Medicine
11.2023 - 11.2024

Certified Medical Assistant

TOSH
05.2023 - 11.2023

Certified Medical Assistant

Gastroenterology Medical Technician Mike O’Callaghan Federal Hospital, Nellis Airforce Base
05.2022 - 05.2023

Certified Medical Assistant - Clinic Coordinator

Centric Physicians
09.2021 - 05.2022

Certified Medical Assistant

Hart Family Medicine, P.L.L.C.
08.2020 - 09.2021

Certified Medical Assistant

Tucson Medical Center
01.2019 - 08.2020

Certified Medical Assistant

TMCOne Endocrinology | Rheumatology | Infectious Disease | Pulmonology | Gastroenterology
01.2018 - 01.2019

Certified Medical Assistant

Old Pueblo Healthcare
11.2017 - 01.2018

High School Diploma -

Desert Rose High School

Medical Assistant Certificate - Healthcare

Pima Medical Institute

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