Emily Dammon
Lewiston,ID
Summary
Customer oriented crew member accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers good efficient service to guests. Also loves building a relationship with co workers and peers.
Overview
4
4
years of professional experience
Work History
Crew Member
Mystic Cafe
Lewiston, ID
02.2023 - Current
- Drives team success by quickly completing assigned tasks.
- Maintains safe food handling practices to prevent germ spread.
- Welcomes and thankes guests to demonstrate appreciation for patronage.
- Eager to learn new positions to help my peers when needed
Delivery Supervisor
Southway Pizzeria & Deli
Lewiston, ID
03.2021 - Current
- Managed performance issues with delivery team members.
- Handles customer inquiries regarding delivery issues or complaints promptly and professionally.
- Conducted regular meetings with drivers to discuss areas of improvement or any concerns.
- Juggles shift duties, prioritizing immediate tasks to streamline operations.
- Translated business objectives to align technology and business strategy.
- Displays strong telephone etiquette, effectively handling difficult calls.
- Planned and completed group projects, working smoothly with others.
- Completes day-to-day duties accurately and efficiently.
Sales Associate
Macys Department Store
Lewiston, ID
09.2019 - 04.2020
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended, selected and located merchandise based on customer desires.
- Organized stockroom shelves according to size, color or style.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Analyzed customer feedback data to recommend improvements in service quality.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Lewiston High School
Lewiston, ID06-2020
Skills
- Customer Engagement
- Food Running
- Beverage Preparation
- Safe Food Handling
- Food Preparation
- Menu Memorization
- Teamwork and Collaboration
- Performance Improvement
- Crew Leadership
Timeline
Crew Member
Mystic Cafe
02.2023 - Current
Delivery Supervisor
Southway Pizzeria & Deli
03.2021 - Current
Sales Associate
Macys Department Store
09.2019 - 04.2020
High School Diploma -
Lewiston High School