Emily Daniels
San Diego,CA
Summary
Proven track record with over 10 years in sales enhancing customer satisfaction and revenue through expert suggestive selling and engaging product knowledge. Demonstrated strong multitasking skills, effective communication, leading to increased loyalty and sales. My expertise in CRM and analytical skills ensure seamless execution in high-volume scenarios in demanding environments. I welcome the opportunity to further discuss my qualifications for this position.
Overview
9
9
years of professional experience
Work History
Beertender
North Park Brewing Company
08.2023 - Current
- Increased bar revenue with upselling techniques and promotion of special events.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
Assistant Manager
INC 82 Brewing Company
01.2020 - 08.2022
- Took an active role in the hiring process by conducting interviews of potential candidates.
- Supervised a team of 5+ on day-to-day operations to ensure business needs, staff performance, and service expectations were met and exceeded.
- Coordinated necessary scheduling for staff prioritizing business demands whilst honoring work life balance for my subordinates.
Bank Teller
Wells Fargo & Company
09.2015 - 11.2016
- Established trust and rapport with clients by maintaining confidentiality and protecting sensitive financial information.
- Dealt with high cash volumes and maintained a balanced drawer each day.
- Enhanced branch revenue through strategic recommendations of bank products and services tailored to customers needs.
- Intelligently keen on guiding new and pre-existing clients on multiple avenues to reach their personal and/ or business goals.
Education
Some College (No Degree) - Psychology Degree in Progress
San Diego City College
San Diego, CAHigh School Diploma -
Arroyo High School
San Lorenzo, CA06.2014
Skills
- CRM/Customer Acquisition
- Product Knowledge
- Lead Generation
- Market Research
- Efficient Team Management
- Adaptability and Flexibility
Timeline
Beertender
North Park Brewing Company
08.2023 - Current
Assistant Manager
INC 82 Brewing Company
01.2020 - 08.2022
Bank Teller
Wells Fargo & Company
09.2015 - 11.2016
Some College (No Degree) - Psychology Degree in Progress
San Diego City College
High School Diploma -
Arroyo High School
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