EMILY DAUTRICH
Dallas,PA
Summary
Media Studies student at Penn State University with a minor in Digital Media Trends & Analytics. Proficient in social media management, content creation, and customer service. Demonstrated ability to leverage digital tools for storytelling and audience engagement, contributing to brand growth. Strong communication skills and attention to detail enhance collaborative efforts in digital media and marketing projects.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
TC Riley’s Pub and Inn
09.2022 - Current
- Managed high-volume takeout operations, ensuring accurate and timely order fulfillment
- Provided friendly and efficient customer service over the phone and in person
- Coordinated with kitchen staff to handle special orders and maintain smooth service flow
- Maintained a clean, organized takeout and pickup area in a fast-paced environment
Social Media Manager
High School Field Hockey Team
06.2022 - 02.2023
- Created and scheduled engaging content for Instagram and Twitter
- Captured photos and wrote captions tailored to the team’s brand and school spirit
- Boosted online engagement through consistent posting and audience interaction
- Developed seasonal content plans around games, holidays, and player highlights
Education
Bachelor of Arts - Media Studies, Digital Media Trends and Analytics
Pennsylvania State University
University Park, PA05-2027
Skills
- Social media management
- Content creation and caption writing
- Graphic design with Canva
- Basic Adobe Photoshop skills
- Basic Google Analytics proficiency
- Customer service excellence
- Time management strategies
- Team collaboration
- Visual communication skills
- Adaptability and flexibility
- Attention to detail
Accomplishments
- Inducted into the National Honor Society in high school for academic excellence and leadership
- Elected to a chair position in Alpha Phi Sorority, demonstrating leadership and commitment to chapter involvement
- Maintained strong academic performance throughout college
Timeline
Customer Service Associate
TC Riley’s Pub and Inn
09.2022 - Current
Social Media Manager
High School Field Hockey Team
06.2022 - 02.2023
Bachelor of Arts - Media Studies, Digital Media Trends and Analytics
Pennsylvania State University
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