Emily Day
Rehoboth,Massachusetts
Summary
Dedicated worker in the mental health field with vast experience in various specialties ranging in age demographics and mediums. Familiarity with client-facing jobs and client advocacy. Dependability with interpersonal skills, communication, and technical literacy.
Overview
7
7
years of professional experience
Work History
Case Management Intern
Newport Mental Health
06.2023 - 08.2023
- Connected individuals with relevant community resources and coordinated referrals.
- Answered questions and responded to inquiries to deliver a high level of service to clients.
- Consulted and collaborated with other professionals to provide continuity of client care.
- Provided assertive community-based rehabilitation and case management services to mentally ill clients.
- Maintained accurate records and documented client data in company databases.
- Reminded clients to take prescribed medications or nutritional supplements.
- Implemented techniques such as motivational interviewing and reflective listening to create a safe and supportive environment for clients.
- Participated in medication evaluations for clients and provided them with support and advocacy.
- Assisted in the documentation of release forms, safety plans, and treatment/recovery plans.
- Completed the necessary 100+ hours of competency training on subjects such as motivational interviewing, reflective listening, safety care, clinical progress notes, online platform usage, recovery planning, effective case load management, daily living assessments, suicide screening/safety/planning, trauma-informed care, substance use treatment for adolescents, cultural competence, mental illness among veterans and the homeless, lethal means counseling, LGBTQ+ sensitivity, identifying and reporting neglect, and many others.
- Assisted clients in making medical appointments and completing DHS food stamp applications.
- Carried out effective communication and coordination between clients and other team members.
Subject-Based Peer Tutor
Bristol Community College
03.2023 - 08.2023
- Met with students to clarify and review concepts taught in class and solve specific problems.
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Designed a comfortable tutoring environment conducive to learning.
- Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
- Worked closely with students to help develop statistical skills and apply them to psychology.
Restaurant Waitress/Restaurant Hostess
Plouf Plouf Gastronomie
08.2021 - Current
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to
correct problems. - Displayed enthusiasm and knowledge about the restaurants menu and products.
- Trained new employees on restaurant procedures and plating techniques.
Freelance Photographer
Private Individual
07.2022 - Current
- Photographed special events, parties, and portraits. Cropped, manipulated, and performed color balance for final images.
- Utilized filters, edits, and after-effects to enhance photos. Scouted locations and curated props for photography shoots.
Pet Sitter
Private Home
09.2019 - Current
- Prepared food to meet the needs of animals under care with appropriate meals.
- Adhered to pet care plans, medication requirements, and dietary restrictions as part of quality care.
- Noted unusual behavior and contacted owners regarding health-related issues.
Babysitter
Private Home
03.2017 - Current
- Cared for children of aged infant to 11 and assisted with feeding, dressing, and daily
activities. - Enforced rules to teach good manners and maintain a safe environment.
- Helped complete homework, school projects, and chores.
- Communicated with children's parents or guardians about daily activities, behaviors, and
related issues.
Kennel Technician
Foxboro Animal Hospital
03.2022 - 12.2022
- Prepared food to meet the needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels, and cages.
- Exercised animals to maintain physical and mental health.
- Assisted veterinary team in giving vaccines, IV fluids, nail trims, eye cleanings, ear cleanings, and other procedures.
Soccer Coach and Referee
RYSC
08.2018 - 11.2021
- Instilled love of sport by helping players to fully grasp gameplay.
- Clarified rules and resolved disputes between coaches, players, and spectators.
- Assisted new referees with training and learning specific game rules and regulations.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Education
Bachelor of Science - Mental Health Counseling
Lesley University
Cambridge, MA12.2024
Associate of Arts - Psychology
Bristol Community College
Fall River, MA05.2023
High School Diploma -
Homeschooled
12.2022
Skills
- Two-time Presidential Service Award recipient
- Over 200 hours of community service
- Tri-athlete all-star player
- Multi-cultural experience
- Digital Photography
- Academic Tutoring
- Child and Animal Care
- Customer service
- Veterinary assistance
- Data Collection and Management
- Case Management
Timeline
Case Management Intern
Newport Mental Health
06.2023 - 08.2023
Subject-Based Peer Tutor
Bristol Community College
03.2023 - 08.2023
Freelance Photographer
Private Individual
07.2022 - Current
Kennel Technician
Foxboro Animal Hospital
03.2022 - 12.2022
Restaurant Waitress/Restaurant Hostess
Plouf Plouf Gastronomie
08.2021 - Current
Pet Sitter
Private Home
09.2019 - Current
Soccer Coach and Referee
RYSC
08.2018 - 11.2021
Babysitter
Private Home
03.2017 - Current
Bachelor of Science - Mental Health Counseling
Lesley University
Associate of Arts - Psychology
Bristol Community College
High School Diploma -
Homeschooled
Similar Profiles
Stephen FordStephen Ford
Senior IT Network and Systems Engineer at Newport Mental HealthSenior IT Network and Systems Engineer at Newport Mental Health
Raegan KovacsRaegan Kovacs
Quality Improvement Specialist at Newport Mental HealthQuality Improvement Specialist at Newport Mental Health
Maria McCutcheonMaria McCutcheon
Accounting Specialist II at Newport County Community Mental Health CenterAccounting Specialist II at Newport County Community Mental Health Center
Quincey MunsonQuincey Munson
Stocking and Apparel Associate at WalmartStocking and Apparel Associate at Walmart
Mary LizotteMary Lizotte
Ice Cream Scooper at Somerset CreameryIce Cream Scooper at Somerset Creamery