Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Delatorre

Lincoln Park

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged teamwork and attention to detail at Ford’s Garage to elevate service standards. My background spans from meticulous area maintenance to improving order accuracy, showcasing a blend of hospitality service expertise and effective communication. Recognized for a positive attitude and a commitment to excellence, I consistently contribute to performance improvement and guest satisfaction.

Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.

Overview

5
5
years of professional experience

Work History

Server Assistant

Ford’s Garage
09.2024 - Current
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.

Painter

A’s Prestige Painting LLC
09.2022 - Current
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.

Line Cook

Mi Pueblo Restaurant
05.2020 - 08.2024
  • Time management: Effectively scheduling cooking times and using multitasking techniques to make several dishes at once while guaranteeing timely completion.
  • Organization: Maintaining a clean, organized station and properly storing ingredients and tools for easy access.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Warehouse Worker

Amazon
01.2023 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

Diploma -

Cass Technical High School
Detroit, MI

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Responsible and trustworthy
  • Customer service
  • Cleanliness standards
  • Hospitality service expertise
  • Heavy lifting
  • Flexible schedule
  • Guest relations management
  • Basic math
  • Performance improvement

Languages

Spanish
Native or Bilingual

Timeline

Server Assistant

Ford’s Garage
09.2024 - Current

Warehouse Worker

Amazon
01.2023 - 08.2023

Painter

A’s Prestige Painting LLC
09.2022 - Current

Line Cook

Mi Pueblo Restaurant
05.2020 - 08.2024

Diploma -

Cass Technical High School
Emily Delatorre