Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Delgadillo

Austin,TX

Summary

A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.

Overview

7
7
years of professional experience

Work History

Flight Attendant

SkyWest Airlines
03.2024 - Current
  • Regional flight attendant for Delta Airlines, United Airlines, American Airlines, and Alaska Airlines. ERJ and CRJ certified.
  • Ensured passenger safety compliance through regular safety briefings and emergency procedure demonstrations.
  • Coordinated cabin service operations, including meal distribution and beverage service, enhancing overall flight experience.
  • Collaborated with crew members to maintain a positive onboard atmosphere and promote teamwork during flights.
  • Conducted pre-flight inspections of emergency equipment to ensure operational readiness and compliance with regulations.

Guest Service Representative & Server

5 Under Golf Center
03.2021 - 03.2024


  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed booking systems, ensuring accurate reservations and scheduling for diverse events.
  • Trained new staff on operational procedures and customer interaction protocols.

Receptionist

Paradise Wellness Med Spa
07.2021 - 10.2021
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Developed and maintained positive relationships with clients to foster loyalty and repeat visits.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Mail Handler

B&L Mail Presort
06.2020 - 03.2021
  • Operated high-speed sorting machines to efficiently process incoming and outgoing mail.
  • Collaborated with team members to maintain workflow efficiency and meet daily processing targets.
  • Conducted quality checks on sorted mail to ensure accuracy and compliance with postal standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sales Associate

Panera Bread
12.2018 - 05.2019
  • Communicate with guest’s and assist them with needs.

Education

Associate's degree - General Studies

Lamar Institute of Technology
Beaumont, TX

High School Diploma -

Lumberton High School
Lumberton, TX
05-2020

Skills

  • Customer engagement
  • Reliable commitment to tasks
  • Meticulous attention to specifics
  • Emergency first aid skills
  • Team collaboration
  • Reliability and punctuality
  • Hospitality service expertise
  • Time management
  • Safety procedures
  • Public speaking
  • Passenger assistance
  • Problem-solving
  • FAA regulations
  • Multilingual skills

Languages

Spanish
Native or Bilingual

Timeline

Flight Attendant

SkyWest Airlines
03.2024 - Current

Receptionist

Paradise Wellness Med Spa
07.2021 - 10.2021

Guest Service Representative & Server

5 Under Golf Center
03.2021 - 03.2024

Mail Handler

B&L Mail Presort
06.2020 - 03.2021

Sales Associate

Panera Bread
12.2018 - 05.2019

Associate's degree - General Studies

Lamar Institute of Technology

High School Diploma -

Lumberton High School

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Emily Delgadillo