Emily Delgado Guzman
Houston
Summary
Dedicated childcare and customer service professional with over 5 years of babysitting and nannying experience, including 2 years in a licensed childcare setting. Skilled in creating welcoming environments, engaging educational activities, and maintaining strong communication with both parents and clients. Experienced in managing front desk operations, utilizing strong organizational skills and attention to detail to streamline daily tasks while enhancing overall visitor and client experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Blinn College
Bryan, TX
08.2025 - Current
- Managed front desk operations, providing exceptional customer service and support to visitors.
- Maintained accurate records of visitor logs, contributing to streamlined check-in processes.
- Assisted in training new reception staff, fostering a collaborative team environment.
- Led initiatives to enhance guest experiences through feedback collection and follow-up actions.
- Resolved customer inquiries with professionalism, contributing to positive visitor experiences.
Lead Teacher
KinderCare & Learning Care Group
Houston, TX
01.2023 - 08.2025
- Maintain classroom safety and adhere to childcare regulations
- Manage classroom behavior and routines effectively
- Conduct parent-teacher conferences and build strong parent relationships
- Attend professional development and training days
- Designed and implemented age-appropriate curriculum to enhance child development.
- Collaborated with colleagues to create a cohesive learning environment across multiple classrooms.
- Conducted training sessions for new teachers on educational tools and classroom technology integration.
Receptionist
Briarcrest Assisted Living
Houston, TX
05.2022 - 12.2022
- Opened the building daily and ensured all areas were organized and welcoming
- Checked in and out visitors, took temperatures, and maintained safety protocols
- Answered and directed incoming phone calls with professionalism
- Delivered packages and important documents to residents promptly
- Assisted directors with various administrative and facility tasks as needed
Sales Associate
Party City
College Station, TX
10.2020 - 12.2022
- Provided friendly assistance to customers with sales and product information
- Operated cash register and handled transactions accurately
- Managed inventory stocking and organized store displays
- Acted as team lead during seasonal high-traffic periods
Education
High School Diploma -
Scarborough High School
Houston, TX05-2020
Associate of Arts - Sociology
Blinn College
Bryan, TX08-2026
Skills
- Microsoft Office Suite
- Curriculum Planning
- Early Childhood Education
- Classroom Management
- Customer Service
- Communication
- Organization skills
- Customer/Client relations
- Telephone skills
Certification
First Aid & CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Leadership & Involvement
H.E.A.T (Human, Environmental, and Animal Team) — Secretary
Texas A&M University | August 2025-Present
- Organize and document meetings, maintain records, and support communication within the organization
- Coordinate volunteer initiatives focused on humanitarian, environmental, and animal welfare causes
- Participate in community service projects including animal shelter support, food bank volunteering, street cleanups, and building accessibility ramps with the Texas Ramp Project
- Promote positive activism and community engagement through organized outreach efforts
Timeline
Receptionist
Blinn College
08.2025 - Current
Lead Teacher
KinderCare & Learning Care Group
01.2023 - 08.2025
Receptionist
Briarcrest Assisted Living
05.2022 - 12.2022
Sales Associate
Party City
10.2020 - 12.2022
High School Diploma -
Scarborough High School
Associate of Arts - Sociology
Blinn College