Emily Dennis
Tecumseh
Summary
Recent college graduate with a foundation in marketing, demonstrating strong customer service and problem-solving skills. Experience in team-oriented roles highlights a commitment to enhancing guest satisfaction and fostering positive environments.
Overview
5
5
years of professional experience
Work History
Team Worker
Local Roots Juice Co.
Sylvania
02.2026 - Current
- Collaborated with team members to foster efficient, supportive, goal-oriented work environment, enhancing overall team morale.
- Delivered exceptional customer service by greeting guests, taking accurate orders, and ensuring a positive dining experience.
- Applied problem-solving skills to resolve customer and workplace issues quickly and professionally.
- Maintained clean, organized, sanitary workspace, contributing to safety and efficiency in fast-paced environment.
Server/Bartender
Tecumseh Golf Club
Tecumseh
06.2024 - Current
- Managed multiple tables, efficiently taking orders, delivering food, and processing payments to ensure seamless service.
- Collaborated with kitchen staff to streamline order fulfillment, enhancing service speed and accuracy.
- Resolved customer concerns professionally, improving guest satisfaction and fostering a welcoming atmosphere.
- Assisted with daily opening and closing procedures, including inventory, cleaning, and setup.
Desk Assistant
Rocket Wireless/Rocket Card Office
Toledo
01.2023 - 05.2025
- Greeted customers at counter, provided rocket cards, and resolved issues related to cards and inquiries.
- Checked in phones and delivered them to customers, ensuring timely access to their devices.
- Scanned paperwork for office records, maintaining organized and accessible documentation.
- Create and print student and employee IDs.
Food Truck Worker
Sunset Ridge Barbeque
Tecumseh
05.2021 - 08.2024
- Interacted with customers professionally, taking orders and providing recommendations to enhance their dining experience.
- Operated equipment, including grills, ovens, and cash register, to fulfill customer orders efficiently and maintain service flow.
- Adapted to changing clientele and customer demands, showcasing flexibility and effective problem-solving skills in a fast-paced environment.
Education
Bachelor of Business Administration - Human Resource Management and Marketing
The University of Toledo
Toledo, OH05-2026
Skills
- Customer service
- Team collaboration
- Communication skills
- Organizational skills
- Attention to detail
- Problem-solving
- Leadership
- Microsoft Office
Affiliations
- Chi Omega – Social Fraternity – Xi Delta Chapter Fall 2022 – Spring 2026
Sisterhood Director (Jan 2024 – Dec 2024)
• Organize and facilitate social and bonding events for members to create a strong sisterhood
• Led initiatives to promote inclusivity, support, and morale within the chapter
• Manage events logistics, budgeting, and communication with my committee to implement events
Social Director (Jan 2025 – Dec 2025)
• Coordinate and manage large scale social events including formal and date night working with vendors and allocating budgets.
• Partner with different fraternities to plan social events to build connections and foster community
• Oversee event budgets, allocate funds effectively, and track expenses to ensure financial responsibility - UT Snowpile Club Fall 2022 – Spring 2026
Marketing Director (Jan 2024 – Dec 2024)
• Manage social media accounts, design promotional materials, and coordinate content creation to boost our online presence
• Collaborate with other executive members to organize fundraising events
Timeline
Team Worker
Local Roots Juice Co.
02.2026 - Current
Server/Bartender
Tecumseh Golf Club
06.2024 - Current
Desk Assistant
Rocket Wireless/Rocket Card Office
01.2023 - 05.2025
Food Truck Worker
Sunset Ridge Barbeque
05.2021 - 08.2024
Bachelor of Business Administration - Human Resource Management and Marketing
The University of Toledo