Summary
Overview
Work History
Education
Timeline
Skills
Generic

Emily Donaldson

Uniontown,PA

Summary

Motivated, goal-oriented, and outgoing professional with a foundation in sales, customer relations, and customer service, looking to apply my knowledge, learn exciting new skills, and grow as part of a dynamic team.

Overview

19
19
years of professional experience

Work History

Household Manager

Private Home
Uniontown, PA
03.2020 - Current
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
  • Coordinated household schedules, ensuring efficient execution of all daily activities.
  • Balanced multiple priorities in an often high pressured environment without dropping the ball.

Barista Trainer

Starbucks
Uniontown, PA
04.2016 - 03.2020
  • Trained new baristas on beverage preparation and customer service standards.
  • Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
  • Built and maintained professional relationships with both vendors and customers.

Front Desk Secretary (Seasonal)

Tinker Associates Accounting
Connellsville, PA
01.2007 - 03.2020
  • Managed front desk operations, including greeting visitors, answering incoming calls, filing, and scheduling.
  • Managed and safeguarded personal client information and data with utmost confidentiality.
  • Cultivated professional relationships with diverse individuals across various backgrounds.

Operations Manager

Self Employed
Uniontown, PA
10.2011 - 12.2015

• Collaborated and built professional relationships with brides to design and craft unique handmade items for special occasions.

•Surpassed annual sales projections through strategic planning and execution.

•Analyzed market trends and competitor products to enhance industry knowledge and maintain competitive edge.

Food and Beverage Server

Applebee's
Uniontown, PA
04.2007 - 10.2011
  • Exhibited resilience and adaptability in high-pressure environments, ensuring consistent service quality during peak operational hours.
  • Delivered exceptional service experiences to guarantee customer satisfaction.

Education

High School Diploma -

Connellsville Area High School
Connellsville, PA

Phlebotomy Training - Phlebotomy

National Career School
Uniontown, PA
01.2015

Timeline

Household Manager

Private Home
03.2020 - Current

Barista Trainer

Starbucks
04.2016 - 03.2020

Operations Manager

Self Employed
10.2011 - 12.2015

Food and Beverage Server

Applebee's
04.2007 - 10.2011

Front Desk Secretary (Seasonal)

Tinker Associates Accounting
01.2007 - 03.2020

High School Diploma -

Connellsville Area High School

Phlebotomy Training - Phlebotomy

National Career School

Skills

Communication

Adaptability

Time management

Goal oriented

Emotional intelligence

Affable

Organization

Time management

Organization

Adaptable

Dependability

Relationship building

Goal oriented

Attention to detail

Emily Donaldson