Summary
Overview
Work History
Education
Skills
Certification
Certificates in Python Programming and Google SEO
Timeline
Generic

Emily Dortch

Pocatello,ID

Summary

Multi-talented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Manager

Time Trusted Teaching
07.2021 - Current
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

Server

Buffalo Wild Wings
02.2019 - 07.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Arts - Interdisciplinary Professional Studies

Boise State University
Boise, ID
08.2024

Associate of Science -

Boise State University
Boise, ID
12.2023

Skills

  • Safety Management
  • Customer Relations
  • Data Entry
  • Safety awareness
  • Performance Management
  • Organizing and Categorizing
  • Team collaboration abilities
  • Project management experience
  • Strong Communication Skills
  • Critical Thinking Capabilities
  • Documentation Management

Certification

  • Adult and Infant CPR certified

Certificates in Python Programming and Google SEO

Completed a series of classes focusing on computer programming with the Python language as well as search engine optimization through Google analytics and web development 

Timeline

Production Manager

Time Trusted Teaching
07.2021 - Current

Server

Buffalo Wild Wings
02.2019 - 07.2021

Bachelor of Arts - Interdisciplinary Professional Studies

Boise State University

Associate of Science -

Boise State University

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Emily Dortch