Entered and updated patient demographics with accuracy and attention to detail
Processed copayments and verified payment information to ensure proper billing
Printed and organized patient charts to support provider and office workflow
Contact patients to confirm upcoming appointments and provided necessary instructions
Gained exposure to medical coding, billing procedures, and insurance verification in a specialty practice setting
Assisted with front desk operations, including patient check-in and appointment confirmation
Customer Service Representative
Transworld Systems Inc.
06.2024 - 07.2025
Reviewed or made changes to customer accounts.
Followed communication procedures, guidelines and policies.
Kept records of customer interactions, processed customer accounts and filed documents.
Remote
Barista
Coffee Bound
San Antonio, TX
05.2023 - 05.2024
Delivered excellent customer service by preparing and serving beverages to customer specifications
Maintained a clean, safe, and welcoming environment for guests and staff
Handled cash and card transactions accurately while balancing the register
Assisted in restocking supplies and organizing workstations to support daily operations
Collaborated with team members to ensure efficient service during high-volume periods
Certified Nursing Assistant
Westminster Canterbury Richmond
Richmond, VA
06.2022 - 12.2022
Assisted residents with Activities of Daily Living (ADLs), including bathing, dressing, grooming, and mobility support
Ensured a safe and comfortable environment while monitoring for changes in residents’ conditions
Provided companionship and emotional support to promote overall well-being
Maintained accurate documentation of care provided and communicated observations to nursing staff
Supported a team-oriented care environment by collaborating with nurses and other healthcare professionals
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Biller and Coder position. Ready to help team achieve company goals.
Training and Implementation Specialist at Gastroenterology Consultants of San AntonioTraining and Implementation Specialist at Gastroenterology Consultants of San Antonio