Emily Dyer
Florence,KY
Summary
Dynamic and detail-oriented professional with experience at FedEx Ground, excelling in package handling and safety protocols. Proven ability to build relationships and resolve conflicts effectively. Skilled in customer service and computer literacy, consistently enhancing operational efficiency and team collaboration. Adaptable and committed to achieving excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx:Ground
10.2025 - Current
- Assisted in loading and unloading packages from delivery vehicles.
- Maintained clean and organized work areas to enhance safety protocols.
- Followed safety guidelines for handling hazardous materials and equipment.
- Collaborated with team members to ensure timely package processing.
Key Holder
Dollar General
02.2025 - 09.2025
- Operated point-of-sale systems, ensuring efficient transaction processing and customer service.
- Trained new staff on store policies, procedures, and customer engagement techniques.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
Digital Associate
Walmart
09.2022 - 08.2024
- Dispensed and gathered orders using a mobile scanner.
- Performed department opening and closing duties required.
- Efficiently handled customer complaints in a courteous manner,resolving issues quickly and effectively.
- Answered incoming calls promptly and professionally, following established guidelines.
- Processed returns. exchanges, and refunds in accordance with store policy.
Education
No Degree - Prerequisites
Maysville Community And Technical College
Maysville, KY02-2027
Skills
- Building Relationships
- Attention to Detail
- Customer Service
- Adaptability
- Computer Literacy
- Excellent Communication
- Conflict Resolution
Timeline
Package Handler
FedEx:Ground
10.2025 - Current
Key Holder
Dollar General
02.2025 - 09.2025
Digital Associate
Walmart
09.2022 - 08.2024
No Degree - Prerequisites
Maysville Community And Technical College