Rashanna Stewart
Warren,MI
Summary
Dynamic professional with experience at Amazon and Starbucks, excelling in team leadership and customer service. Proven ability to streamline operations and enhance efficiency, while maintaining a strong focus on safety and quality. Skilled in inventory management and fostering positive relationships, driving team performance to meet and exceed goals.
Overview
13
13
years of professional experience
Work History
Package Handler/pg
Amazon
Detroit, MI
10.2023 - Current
- Sorted and categorized packages for efficient processing and shipment.
- Operated material handling equipment to transport packages within the facility.
- Maintained cleanliness and organization of work areas to enhance safety and efficiency.
- Collaborated with team members to meet daily shipping targets consistently.
Closing Shift Manager
Starbucks
Detroit, MI
07.2019 - 10.2023
- Supervised closing operations, ensuring efficient team performance and adherence to safety standards.
- Trained staff on customer service protocols and beverage preparation techniques.
- Managed inventory levels, coordinating stock replenishment for smooth store operations.
- Developed schedules that optimized labor efficiency during peak hours.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Conducted daily cash reconciliation, maintaining accuracy in financial reporting.
- Fostered a positive team environment, mentoring junior staff to enhance skill development.
- Ensured safety compliance by conducting regular audits of store equipment, facilities, and staff practices during closing shifts.
- Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy in register totals and bank deposits.
Gap Leader
Faurecia Interior Systems
Fraser, MI
02.2013 - 03.2020
- Led cross-functional teams to identify and resolve process gaps in manufacturing operations.
- Streamlined production workflows, enhancing efficiency and reducing downtime across multiple departments.
- Implemented quality assurance protocols to ensure compliance with industry standards and customer specifications.
- Developed training programs for staff, fostering skill enhancement and improving overall team performance.
Education
Diploma in Baking And Pastry - Baking And Pastry
Auguste Escoffier School of Culinary Arts
Boulder, COHigh School Diploma -
Dominican High School And Academy
Detroit, MISkills
- Team motivation
Team collaboration
Warehouse safety
Package unloading
Adaptable to change
Loading and unloading
Stacking packages
Packing boxes
Workplace cleanliness
Sorting packages
Label reading
Order picking and processing
Order picking
OSHA compliant
Willing to learn
Problem-solving
Attention to detail
Warehouse operations
Critical thinking
Relationship building
Customer service
Building relationships
Customer relations
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Store opening and closing
Team leadership
Friendly and positive
Outstanding communication skills
Team leadership and coaching
Inventory management
Cash management
Retail inventory management
Shift scheduling
Recruitment and hiring
Goals and performance
Team building and leadership
Team motivation
Timeline
Package Handler/pg
Amazon
10.2023 - Current
Closing Shift Manager
Starbucks
07.2019 - 10.2023
Gap Leader
Faurecia Interior Systems
02.2013 - 03.2020
Diploma in Baking And Pastry - Baking And Pastry
Auguste Escoffier School of Culinary Arts
High School Diploma -
Dominican High School And Academy