Emily Ellenberger
Clinton,Tennessee
Summary
Enthusiastic Sales and Customer Service professional with expertise in logistics and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of the supply chain market trends. Highly adept at training, managing, coaching and mentoring sales representatives with talent for interacting with
Overview
4
4
years of professional experience
Work History
Recruiter
Total Quality Logistics
08.2023 - Current
- Recruited talented, diverse and qualified candidates for employment.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Sales Group Lead
Total Quality Logistics
04.2023 - 08.2023
- Trained, coached, and mentored new sales representatives to exceed weekly goals.
- Maintained and grew successful book of business while training mentee.
- Lead training courses of around 12 trainees biweekly.
Logistics Account Executive
Total Quality Logistics
04.2022 - 04.2023
- Serviced new and existing accounts on regular basis to maximize revenue.
- Managed around 50 customer calls per day to increase 12 week revenue by at least 50%.
- Worked to develop network by identifying and pursuing new leads, penetrating customer relationships, and building rapport with clients.
Billing Specialist
DR. MARTIN'S OB-GYN, INC
12.2020 - 11.2021
- Assisted with billing inquiries and provided timely responses to enhance patient satisfaction.
- Provided excellent service, developing and maintaining patient relationships.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Waitress
The Copper Cellar Family of Restaurants
06.2019 - 02.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Serviced 1,100 guest in a single month making record breaking sales.
Education
Bachelor of Arts - (unfinished; 120 Credit Hours) Architecture
The University of Tennessee - Knoxville
Knoxville, TNTimeline
Recruiter
Total Quality Logistics
08.2023 - Current
Sales Group Lead
Total Quality Logistics
04.2023 - 08.2023
Logistics Account Executive
Total Quality Logistics
04.2022 - 04.2023
Billing Specialist
DR. MARTIN'S OB-GYN, INC
12.2020 - 11.2021
Waitress
The Copper Cellar Family of Restaurants
06.2019 - 02.2021
Bachelor of Arts - (unfinished; 120 Credit Hours) Architecture
The University of Tennessee - Knoxville
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