Emily Ellenberger
Clinton,TN
Summary
Enthusiastic Sales and Customer Service professional with expertise in logistics, negotiating and finance. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of the supply chain market trends. Highly adept at training, managing, coaching and mentoring sales representatives with talent in driving team members to reach revenue goals.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Papa Johns
10.2023 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Group Lead
Total Quality Logistics Inc.
02.2023 - 10.2023
- Trained, coached, and mentored new sales representatives to exceed weekly goals.
- Maintained and grew successful book of business while training mentee.
- Lead training courses of around 12 trainees biweekly.
Logistics Account Executive
Total Quality Logistics Inc.
04.2022 - 02.2023
- Serviced new and existing accounts on regular basis to maximize revenue.
- Managed around 50 customer calls per day to increase 12 week revenue by at least 50%.
- Worked to develop network by identifying and pursuing new leads, penetrating customer relationships, and building rapport with clients.
Billing Specialist
Dr. Martin's OB/GYN Office
12.2020 - 11.2021
- Assisted with billing inquiries and provided timely responses to enhance patient satisfaction.
- Provided excellent service, developing and maintaining patient relationships.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Education
No Degree - Architecture (120 Credit Hours; Incomplete)
University of Tennessee Knoxville
Knoxville, TNTimeline
Delivery Driver
Papa Johns
10.2023 - Current
Sales Group Lead
Total Quality Logistics Inc.
02.2023 - 10.2023
Logistics Account Executive
Total Quality Logistics Inc.
04.2022 - 02.2023
Billing Specialist
Dr. Martin's OB/GYN Office
12.2020 - 11.2021
No Degree - Architecture (120 Credit Hours; Incomplete)
University of Tennessee Knoxville
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