Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Cruz

Puyallup,WA

Summary

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and eager to learn new concepts quickly.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Pho Hoa
Lakewood, WA
07.2023 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.

Warehouse Associate

Amazon
01.2022 - 05.2023
  • Provided a safe area
  • Received higher rates than expected
  • Learned how to do other roles such as decanting and water spidering
  • Maintained a clean work area.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.

Bobarista

Melody Boba House
09.2021 - 11.2021
  • Cleaned machines, utensils, counters, and seating area
  • Handled cash and operated a cash register
  • Memorized multiple drink recipes
  • Prioritized drinks while managing interruptions
  • Maintained and operated boba machines, blenders, espresso steamers, and other equipment
  • Provided a friendly and positive attitude to customers and coworkers.

Barista

Safeway Starbuck
02.2021 - 08.2021
  • Operated cash register, collected payments and provided accurate change
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product
  • Described menu items to customers and suggested products based on stated preferences
  • Managed morning rush of customers daily with efficient, levelheaded customer service
  • Educated customers on beverage menu items and provided samples of daily brews
  • Addressed and resolved customer concerns to maintain brand loyalty.

Education

high school degree -

Spanaway Lake High School
01.2021

Zollege Dental Assiting Program
Puyallup, WA

Skills

  • Tea expertise
  • Safe food handling practices
  • Espresso machine operation
  • Coffee expertise
  • Up-selling
  • Team player
  • Cleanliness standards
  • Guest Engagement
  • Performance Improvement
  • Menu knowledge

Certification

Food handlers certification

Registered Dental Asisstant

Timeline

Server

Pho Hoa
07.2023 - Current

Warehouse Associate

Amazon
01.2022 - 05.2023

Bobarista

Melody Boba House
09.2021 - 11.2021

Barista

Safeway Starbuck
02.2021 - 08.2021

high school degree -

Spanaway Lake High School

Zollege Dental Assiting Program

Similar Profiles

CREATE PROFILE
Emily Cruz