Dynamic professional in event coordination and catering management. Proven ability to elevate guest experiences through operational efficiency and strong client relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Lead (Events & Programs)
Church of Pentecost
Columbus
05.2024 - Current
Led hospitality operations including catering, guest experience, and volunteer coordination
coordinated and executed large-scale community programs and events, overseeing logistics and service delivery
Managed communication between leadership, volunteers, and teams to ensure seamless execution
Resolved challenges during events by coordinating with team members to ensure smooth operation
Lead Baker
Elior North America
Columbus
11.2025 - 03.2026
collaborated with culinary and management teams to enhance menu appeal and boost customer engagement
delivered high-quality products and maintained presentation standards, elevating customer experience
supported daily operations in fast-paced dining environment, ensuring balance between efficiency and service quality
Foodservice Manager
OSU New Albany Outpatient Care Hospital
Columbus
09.2024 - 08.2025
increased departmental sales by 15% through service improvements and menu optimization aligned with customer needs
Managed daily operations in a high-volume, client-facing healthcare environment, ensuring consistent service quality and patient satisfaction
resolved customer concerns in real time, enhancing patient trust and experience in sensitive care setting
implemented and improved SOPs, ensuring compliance and consistency in workflow
Executive Manager
African Touch Restaurant
Columbus
05.2018 - 08.2021
coordinated events and catering services, ensuring client expectations were met from planning through execution
Led front-of-house operations, improving service flow and overall guest experience
built strong relationships with repeat customers, enhancing brand loyalty and retention
developed branded materials and in-house marketing to increase customer engagement
<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)
Coordinator of Children's Programs/Family Events at Presbyterian Church Of The MasterCoordinator of Children's Programs/Family Events at Presbyterian Church Of The Master