Summary
Overview
Work History
Education
Skills
Timeline
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Emily Espino

Oklahoma City,OK

Summary

Dynamic professional with experience at McDonald's, excelling in cash register operation and customer complaint resolution. Proven ability to enhance customer satisfaction and streamline payment processing. As a Teacher's Assistant, effectively supported special needs students and facilitated engaging learning activities, showcasing strong problem-solving and team collaboration skills.

Overview

4
4
years of professional experience

Work History

Cashier

McDonald's
Moore , OK
04.2021 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Teacher's Assistant

Santa Fe South Shidler Elementry
Oklahoma City, OK
12.2023 - 05.2025
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Supervised children and participated with children in activities.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Facilitated small group learning activities to reinforce lesson objectives.
  • Developed instructional materials and visual aids to supplement lesson plans.
  • Assisted in organizing and supervising school events and field trips.

Education

High School Diploma -

Santa Fe South High School
Oklahoma City, OK
03-2023

Skills

  • Cash register operation
  • Payment processing
  • Refund management
  • Customer complaint resolution
  • POS system usage
  • Customer relationship management
  • lesson planning
  • classroom management
  • student assessment
  • special education support
  • customer relationship management
  • team collaboration
  • problem solving
  • Supervising student activities

Timeline

Teacher's Assistant

Santa Fe South Shidler Elementry
12.2023 - 05.2025

Cashier

McDonald's
04.2021 - Current

High School Diploma -

Santa Fe South High School

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