Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Fagan

Decatur

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

13
13
years of professional experience
2004
2004
years of post-secondary education

Work History

Owner

Rise & Shine cleaning
Decatur
01.2015 - Current
  • Managed daily cleaning operations ensuring high standards of cleanliness and safety.
  • Recruited and trained new staff on cleaning techniques and customer service standards.
  • Developed schedules for team members to optimize efficiency and coverage.

Accounts Receivable Clerk

Corporate Billing
Decatur
04.2012 - 09.2013
  • Processed customer invoices and payment transactions efficiently.
  • Reconciled accounts to ensure accuracy of financial records.
  • Managed customer inquiries regarding billing and payment issues.

Education

Certificate - Medical Administration

Calhoun Community College
Tanner, AL
01.2014 - 05.2014

Lawrence County High School
Moulton, AL

Skills

  • Cleaning operations
  • Staff recruitment
  • Training programs
  • Schedule management
  • Account reconciliation
  • Customer invoicing
  • Billing inquiries
  • Financial accuracy
  • Customer service
  • Team leadership
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Adaptability
  • Service quality assurance
  • Business launch
  • Consulting
  • Strategic planning
  • Marketing
  • Business planning
  • Hiring and staffing
  • Small business operations

Timeline

Owner

Rise & Shine cleaning
01.2015 - Current

Certificate - Medical Administration

Calhoun Community College
01.2014 - 05.2014

Accounts Receivable Clerk

Corporate Billing
04.2012 - 09.2013

Lawrence County High School
Emily Fagan
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