Emily Falzone
Chumuckla Springs RV Resort
Jay,FL
14
years of professional experience
Detail-oriented professional with over 10 years in the medical field and current experience managing a campground retail store. Expertise in handling confidential information, processing applications, managing financial transactions, and delivering exceptional customer service in fast-paced environments. Committed to fostering trust and clarity to empower customers in decision-making, seeking to leverage these skills in a Loan Officer position.
Work History
Store Manager
6 Months- Managed day-to-day operations, ensuring smooth store functionality and customer satisfaction.
- Implemented sales strategies to enhance customer engagement and increase revenue.
- Trained and supervised staff, fostering a collaborative team environment.
- Oversaw inventory management, maintaining optimal stock levels and organization.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Registered Medical Assistant
5 Years 1 Month- Coordinated patient scheduling, optimizing appointment flow and minimizing wait times for enhanced service delivery.
- Led initiatives to streamline administrative processes, improving overall operational efficiency within the practice.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Assisted physicians with patient examinations and procedures, ensuring optimal patient care and comfort.
Registered Medical Assistant
5 Years 1 Month- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared and maintained examination rooms, ensuring compliance with hygiene standards and readiness for patient visits.
Education
High School Diploma
Medical Assisting - Medical Assisting
- Dean's List [2013]
Skills
Customer service
Database management
Financial advising
Multitasking and organization
Problem-solving
Team player
Timeline
Store Manager
Chumuckla Springs RV Resort
03.2026 - CurrentRead More
Registered Medical Assistant
Henghold Skin Health & Surgery Group
11.2018 - 12.2023Read More
Registered Medical Assistant
Baptist Medical Center
01.2013 - 02.2018Read More
Fortis College
Medical Assisting from Medical Assisting
Read More
Milton High School
High School Diploma
Read More