Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Farmer

Orland Park,IL

Summary

Resourceful and experienced worker offering expertise in customer service, Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Supervisor

Zombie Army Productions
09.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Barback

Hollywood Casino Joliet
01.2023 - 09.2023
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding periods throughout shift.
  • Greeted guests and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area.
  • Restocked ice, beer, liquor.
  • Checked ID cards and verified bar guests were of legal age.

Sales Associate

Torrid
07.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Waitress

Dennys Restaurant
07.2019 - 03.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

Bachelors in Social Work - Social Work

Moraine Valley Community College
Palos Hills, IL
06.2025

High School Diploma -

Lincoln-way Central
New Lenox, IL
06.2021

Skills

  • Optimizing Workflows
  • Inventory
  • Scheduling and Coordinating
  • Guest Satisfaction
  • Leadership
  • Plan Projects
  • Morale Improvements
  • Clerical Support
  • Social Perceptiveness
  • Expense Tracking

Timeline

Barback

Hollywood Casino Joliet
01.2023 - 09.2023

Sales Associate

Torrid
07.2022 - 01.2023

Supervisor

Zombie Army Productions
09.2020 - Current

Waitress

Dennys Restaurant
07.2019 - 03.2020

Bachelors in Social Work - Social Work

Moraine Valley Community College

High School Diploma -

Lincoln-way Central

Similar Profiles

CREATE PROFILE
Emily Farmer