Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Emily Fields

Gray,TN

Summary

Dedicated Academic Enrichment professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
years of professional experience
1
Certification

Work History

Greater Kingsport Family YMCA
1840 Meadowview Parkway Kingsport TN 37660

LEAPS Academic Enrichment Specialist
03.2021 - Current

Job overview

  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Administered assessments to determine each student's specific educational and social needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Instructed up to 260 students individually and in groups on Math, ELA, STEM, SEL subjects.
  • Trained staff on Math, ELA, STEM, SEL curriculum facilitation
  • Gave academic enrichment based presentations at statewide conferences and in front of local school boards and legislation

Solutions Integrated Medicine
851 W Elk Avenue Elizabethton TN

Front Desk
08.2020 - 02.2021

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Boys And Girls Club Of Elizabethton/Carter County
104 Hudson Dr Elizabethton TN

Youth Development Professional
06.2020 - 08.2020

Job overview

  • Supervised youth and maintained security for each child under care.
  • Helped set appropriate goals and plans to achieve targets.
  • Assisted with educational needs through tutoring and homework assistance.
  • Worked directly with at-risk or youth offenders to improve life skills.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Interacted with troubled youth and offered resources and programs to surmount challenges.
  • Took part in sports, games, and movie nights with children.
  • Performed in advocacy capacity for troubled youth to provide access to resources.

Hands On! Discovery Center
1212 Suncrest Dr Gray TN

Experience Coordinator/Floor Supervisor
06.2017 - 06.2020

Job overview

  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
  • Daily supervision of floor staff and ensuring guest satisfaction through inquiry based learning
  • Program leading of on and off-site outreaches
  • Development of fine art-based short and long-term outreach programming
  • Aid in the development and planning of new exhibits by executing quarterly exhibit evaluations and grading exhibits and programs based on a number of criteria (I.e. popularity, education value, durability, alignment with mission statement)
  • Facilitated groups; groups ranging in age from Pre-K to senior citizen, group attendance ranging from 10-100+
  • Supervision and facilitation of Sensory Nights for children with autism, cognitive disabilities, auditory and visual sensitivities

Toyota Of Kingsport
2525 E Stone Dr Kingsport TN

Accounting Clerk
05.2015 - 06.2017

Job overview

  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Input high volume of monthly invoices with consistent accuracy.
  • Managed accounts payable and receivables and payroll.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Balanced reports to submit for approval and verification.
  • Completed financial reports to inform managers and stakeholders.

Education

Northeast State Community College
Blountville, TN

Associate of Arts from Studio Art
05.2018

University Overview

Skills

  • Supporting Academics
  • Educational Enrichment
  • Microsoft Office Suite
  • Daycare Management
  • Educational Strategies
  • Social Development
  • Classroom Technology Implementation
  • Classroom Safety Practices
  • Positive Student Engagement
  • Core Curriculum and Standards
  • Multi-Subject Instruction
  • Knowledge in Area of Expertise

Accomplishments

Accomplishments
  • Documented and resolved company drug-testing policy which led to Caring Workplace Initiative enforced.
  • Supervised team of 40-50 staff members.
  • Achieved student academic goals by completing 400+ lesson plans with accuracy and efficiency.
  • Created and maintained local partnerships dedicated to enhancing knowledge of community resources and partnerships

Certification

  • CPR Certified
  • Receiving Geek Specialist Certification through nationally accredited program, Geek Therapeutics
  • ACES Trained
  • DOE/DHS Licensed Childcare Worker

Timeline

LEAPS Academic Enrichment Specialist
Greater Kingsport Family YMCA
03.2021 - Current
Front Desk
Solutions Integrated Medicine
08.2020 - 02.2021
Youth Development Professional
Boys And Girls Club Of Elizabethton/Carter County
06.2020 - 08.2020
Experience Coordinator/Floor Supervisor
Hands On! Discovery Center
06.2017 - 06.2020
Accounting Clerk
Toyota Of Kingsport
05.2015 - 06.2017
Northeast State Community College
Associate of Arts from Studio Art