Emily Fincher

Server/Waitress

Bernie's Burgers & Suds

Wenatchee

09.2022 - 08.2025

Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Assisted in training new servers.
Addressed complaints to kitchen staff and served replacement items.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Explained menu items, describing ingredients and cooking methods upon request.
Served food and beverages to patrons and confirmed complete orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Stocked service areas with supplies during slow periods.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Participated in team meetings to discuss new menu items or changes in policy.
Developed positive relationships with regular customers through friendly conversation.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Prepared drinks according to standard recipes.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Upheld high standards of sanitation in accordance with health department regulations.