Highly motivated individual with a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working effectively unsupervised and quickly mastering new skills. Eager to take on new challenges and contribute positively to a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Financial Liaison
Alden Management Services
09.2024 - Current
Meet with residents/fiduciary party to educate responsible party on their financial responsibility, such as their monthly AVI, co-insurance, or private pay cost.
Ensure all admission paperwork is completed within 72 hours of admission.
Obtain Medicaid forms, needed for the Medicaid application.
Complete Social Security documents for Rep Payee applications.
Collaborate with the Corporate Accounts Receivable team to ensure payments are being collected and forms pf payment are being put on file at the time of admission.
Travel between two Skilled Nursing Facilities, with an average of 60 admissions monthly.
3rd Grade Elementary Teacher
Legacy Academy of Excellence Charter School
10.2023 - 07.2024
Hired as an Instructional Assistant, was promoted to a teacher within a month of hire.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
Graded projects, tests and assignments to track student progression.
Communicated with families concerning students successes and struggles.
Award was received for Lesson Planning and Lesson Presentation.
Clinical Case Manager
National Youth Advocate Program
05.2023 - 10.2023
Community based program working with youth ages 6 to 18.
Communicated with schools, caseworkers, probation officers, and families involved in the client's life.
Advocated for clients by obtaining information regarding treatment options and clinical status.
Reported to courts on clients participation and engagement levels.
Managed a caseload of 50+ youth.
Housing Coordinator
National Youth Advocate Program
06.2022 - 05.2023
Provided in-home support services, community resource referrals, advocacy, and other social services.
Worked with Families and Youth involved with DCFS to find stable housing.
Communicated with caseworkers concerning mutual clients.
Managed a caseload of 20+ Families.
Worked with relative caregivers through the legal guardianship process and provided resources and support.
Provided crisis intervention.
Intern
Scott County Jail
01.2022 - 08.2022
Built rapport and guided discussion with patients using therapeutic communication techniques.
Counseled clients on mental health or personal achievement.
Led a Healthy Relationship Class with the female clients.
Co-facilitated Cognitive Reconstruction with the male clients.
Sales Associate
Plato's Closet
08.2017 - 03.2022
Effectively priced and tagged merchandise in preparation for the sales floor.
Ensured inventory was stocked, organized, displayed and accounted for.
Provided accurate information about promotions, customer programs, and products.
Intern
One Eighty
08.2021 - 01.2022
Residential program for women coming out of poverty, crisis, addiction, or incarceration.
Assisted in group therapy with a licensed psychiatrist.
Provided the women with assistance in school, work, or social services.
Ensured women were completing their daily tasks.
Supervised visits and calls of the clients.
Intern
Shield HealthCare
05.2021 - 08.2021
Gained proficiency in customer service, sales support, and logistics.
Conducted audits of third party billers' documentation requirements as main responsibility.
Collaborated with healthcare providers and successfully gathered clinical notes.
Packed and picked medical supply orders to be sent out to customers.
Education
Bachelor of Arts - Forensic Psychology
Saint Ambrose University
Davenport, IA
05-2022
Associate of Arts -
Rock Valley College
Rockford, IL
05-2019
Skills
Medicare/Medicaid
Lesson Planning
Multitasking
Client Support
Advocacy
Attention to Detail
Referral Coordination
Curriculum Development
Classroom Management
Accomplishments
Dean's List (2018, 2019, 2020, 2021)
Graduated with Cum Laude
2024: Award for Lesson Presentation
2024: Award for Lesson Planning
Certification
Adverse Childhood Experiences - The Study and Beyond