Emily Foley
Drexel Hill,Pennsylvania
Summary
I am seeking an opportunity post-graduation that leverages my adaptive skills and abilities to enhance your company's overall goals and objectives. I have a high sense responsibility from coaching and working under pressure. While I possess strong communicational nd teamwork skills, I also have a flexible mindset to adapt to any working environment. I intend to leverage my knowledge and the opportunity to develop in my professional endeavors.
Overview
8
8
years of professional experience
Work History
Customer Representative Food/Beverage Services
Picas Italian Restaurant
08.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Assistant Volunteer Coach
Haverford Youth Cheerleading
08.2022 - Current
- Enhanced team performance by developing and implementing comprehensive training plans for volunteer athletes.
- Managed the cheer schedule for the team, ensuring flexibility and convenience for all members.
- Collaborated with other coaches to create and execute choreography.
- Assisted in recruiting new members, resulting in increased participation and a stronger team dynamic.
Volunteer
Kevin Cain Memorial Foundation
04.2021 - Current
- Supported engaging, fun and smooth-running events by helping with organizing and planning.
- Organized foundation fundraisers and community events to raise over $10,000 for families struggling with illnesses such as cancer.
- Represented the organization positively and professionally while providing the community with much needed services.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Caregiver
Private Family Client
05.2016 - Current
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Bachelor of Science - Business Management, Minor in Bus. Analytics & HR
West Chester University of Pennsylvania
West Chester, PA05.2023
Skills
- Attention to Detail
- Microsoft Excel
- MAC Applications
- Leadership
- Teamwork
- Analytic and Critical Thinking
- Organization and Time Management
- Customer Service
Timeline
Customer Representative Food/Beverage Services
Picas Italian Restaurant
08.2022 - Current
Assistant Volunteer Coach
Haverford Youth Cheerleading
08.2022 - Current
Volunteer
Kevin Cain Memorial Foundation
04.2021 - Current
Caregiver
Private Family Client
05.2016 - Current
Bachelor of Science - Business Management, Minor in Bus. Analytics & HR
West Chester University of Pennsylvania
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