Emily Forbus
Pittsburgh,Pennsylvania
Summary
Skilled Assistant Immunologist with a robust background at CEL-SCI, adept in laboratory techniques and equipment calibration. Excelled in specimen analysis and quality control, ensuring compliance with cGMP standards. Demonstrated exceptional verbal and written communication, facilitating efficient data reporting and adherence to safety protocols. Experience as a dynamic office assistant committed to patient care, clinical coordination, and quality documentation practices.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Genesis Medical Associates Inc.
10.2025 - Current
- Coordinated front desk operations, ensuring seamless patient flow and optimal service delivery.
- Collaborated with healthcare professionals to streamline communication and improve patient care outcomes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed electronic health records and maintained patient confidentiality in compliance with HIPAA regulations.
Assistant Immunologist I
CEL-SCI
07.2023 - 08.2025
- Followed current Good Manufacturing Practices (cGMP) consistently across daily activities and special products.
- Adhered to Standard Operating Procedures to maintain compliance with safety and quality control standards.
- Conducted routine maintenance on lab equipment, ensuring optimal performance and minimizing downtime due to malfunctions.
- Gained hands-on experience in CTLL-2 cell culture maintenance for use in bioassay testing.
- Proficient in the performance of various CTLL-2 bioassays, including the preparation of media, cells, and serial dilutions required.
- Maintained accurate documentation of experiments and results, ensuring data integrity and facilitating easy access for future reference or audits.
- Conducted data analysis on experiments in Microsoft Excel, Microcal Origin, and PLA 3.0 and reported findings to support scientific investigations.
Veterinary Nurse
Hickory Ridge Animal Hospital
03.2017 - 04.2023
- Administered medications, vaccines and treatments as instructed by veterinarian.
- Calculated doses for pre-anesthetic sedation, symptomatic treatment, and prescription medication under veterinarian supervision.
- Exercised proper collection, preparation, and storing of patient blood, fecal, urine, or swab samples to assist with diagnosis.
- Prepared and read blood, fecal, and urine slides from patient samples to aid in veterinarian diagnosis.
- Monitored vital signs of animals during surgical procedures and provided post-operative care.
Client Service Representative
Hickory Ridge Animal Hospital
12.2016 - 04.2023
- Pioneered use of AviMark in scheduling appointments for veterinarians and technicians based on fluctuating staff availability and patient demand.
- Managed a multi-line phone system to answer prospective client questions, advise current clients on best care practices, and triage incoming patients to determine treatment needs and urgency of care.
- Coordinated patient check-ins, discharges, and prescription requests with veterinarians and support staff to provide prompt patient care and excellent customer service.
- Managed flow of operations by supporting staff, patient, and client needs with a positive attitude and calming presence.
Veterinary Technician Assistant
Hickory Ridge Animal Hospital
02.2016 - 02.2017
- Ensured safety of patients and staff through proper restraint techniques during examination, sample collection, or administration of treatment.
- Executed in-house laboratory testing using Idexx Catalyst One Chemistry Analyzer, ProCyte Dx Hematology Analyzer, SediVue Dx Urine Sediment Analyzer, and SNAP Pro Analyzer.
- Processed patient intake and updated key information within written medical documents and Avimark digital records.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Kennel Assistant
Hickory Ridge Animal Hospital
09.2015 - 02.2016
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor progress.
- Administered care for animals and reported signs of illness, disease and injury to veterinarians.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance
Education
Bachelor of Science - Biological Sciences
UMBC
Baltimore, MD 01-2023
Associate of Science - Pre-Veterinary Science
Howard Community College
Columbia, MD 05-2018
Skills
- Effective Verbal and Written Communication
- Specimen Analysis
- Quality Control
- Data Analysis
- Laboratory Practices
- Computer Skills
- Calm and patient demeanor
- Positive attitude
- Collaborative teamwork
- Documentation and Reporting
- Complex Problem-solving
Timeline
Medical Office Assistant
Genesis Medical Associates Inc.
10.2025 - Current
Assistant Immunologist I
CEL-SCI
07.2023 - 08.2025
Veterinary Nurse
Hickory Ridge Animal Hospital
03.2017 - 04.2023
Client Service Representative
Hickory Ridge Animal Hospital
12.2016 - 04.2023
Veterinary Technician Assistant
Hickory Ridge Animal Hospital
02.2016 - 02.2017
Kennel Assistant
Hickory Ridge Animal Hospital
09.2015 - 02.2016
Bachelor of Science - Biological Sciences
UMBC
Associate of Science - Pre-Veterinary Science
Howard Community College