Demetrius Haste
CORDOVA,TN
Summary
Skilled Medical Office professional offering 33 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
23
23
years of professional experience
Work History
Medical Office Assistant
One GI LLC
Germantown, Tennessee
04.2022 - Current
- Maintained confidentiality of records relating to clients' treatment
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Scheduled and confirmed patient appointments and consultations.
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Assisted with referrals and prepared medical records for patients.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled appointments for patients via phone and in person.
Medical Scribe
Bowden Surgery Center
Memphis, TN
02.2019 - 04.2022
- Took dictation using shorthand, stenotype machine or headsets and transcribing machines.
- Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
- Produced medical reports, correspondence and administrative material.
- Documented and initiated tests, scan and other orders.
- Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
- Followed clinicians throughout shift in high-volume, busy environments.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Transferred transcribed materials into electronic health records system.
- Transcribed dictation for variety of medical reports.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Determined correct ICD-10 and CPT codes for use in medical record.
Endoscopy Technician
Bowden Surgery Center
Memphis, TN
11.2000 - 02.2019
- Transported and helped patients prior to and following procedures.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Sterilized and distributed endoscopic instrumentation and equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
- Monitored patients' vital signs with use of blood pressure cuffs, pulse oximeters and cardiac monitoring electrodes.
- Cared for patients undergoing endoscopy procedures and transitioned from pre- to post-procedure care.
- Assisted with transportation of scopes for repair and maintenance.
- Adhered to operating and safety procedures during cleaning, disinfecting and sterilizing endoscopes and [Type] equipment.
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
Education
Medical Assistant -
Concorde Career College
Memphis, TN09.2000
High School Diploma -
Melrose High School
Memphis, TN06.1985
Some College (No Degree) -
Lemoyne College
Memphis, TNSkills
- Patient Flow
- Task Prioritization
- Computer Skills
- Insurance Verification
- HIPAA Compliance
- Multitasking and Organization
- ICD-10 Coding
- Medical Records Maintenance
- OSHA Compliance
- Phone and Email Etiquette
- Written and Verbal Communication
- Appointment Scheduling
- Problem-Solving
- EMR Software
- Patient Relations
- Organization and Time Management
- CPR Certified
- Customer Service
- Data Entry Software
- Critical Thinking
- Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Medical Office Assistant
One GI LLC
04.2022 - Current
Medical Scribe
Bowden Surgery Center
02.2019 - 04.2022
Endoscopy Technician
Bowden Surgery Center
11.2000 - 02.2019
Medical Assistant -
Concorde Career College
High School Diploma -
Melrose High School
Some College (No Degree) -
Lemoyne College
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