Emily Ford
Boise,Idaho
Summary
Proven track record in enhancing customer experiences at Games Unlimited Toy Store, demonstrating exceptional customer service and teamwork. Excelled in cash register operation and purchase recommendations, significantly contributing to store efficiency and sales promotion. Skilled in creating inviting environments and adept at providing both emotional support and practical solutions, showcasing a blend of hard and soft skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Games Unlimited Toy Store
04.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted customers and helped with product questions, selections, and purchases.
Babysitter
Personal Employer
06.2019 - 08.2023
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Provided safe transportation to and from school and extracurricular activities.
Education
Bachelor of Arts - Elementary Education
Boise State University
Boise, ID05.2027
High School Diploma -
San Ramon Valley High School
Danville, CA06.2023
Skills
- Customer Service
- Cash Register Operation
- Purchase Recommendations
- Teamwork and Collaboration
Hobbies
- Arts and Crafts
- Painting
- Hiking/ Enjoying nature
Timeline
Retail Sales Associate
Games Unlimited Toy Store
04.2021 - Current
Babysitter
Personal Employer
06.2019 - 08.2023
Bachelor of Arts - Elementary Education
Boise State University
High School Diploma -
San Ramon Valley High School
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