Emily French
Summary
Friendly and reliable retail professional with experience in customer service, sales, merchandise organization, and creating welcoming spaces. Enjoys helping customers, keeping things organized, and making sure the sales floor looks its best. Quick to learn, detail-oriented, and comfortable working in fast-paced environments while staying positive and helpful.
Overview
7
7
years of professional experience
Work History
Retail Associate
TJMAXX
Petaluma, CA
11.2025 - 09.2026
- Assisted customers in a fast-paced retail environment, providing friendly and helpful service.
- Organized, stocked, and replenished merchandise to keep the sales floor clean and easy to shop.
- Created and maintained merchandise displays while keeping products organized and well presented.
Recreation Leader
Highlands Rec Center
San Mateo
07.2022 - 07.2023
- Led activities for groups of children while maintaining a safe, organized, and positive environment.
- Managed multiple activities and responsibilities while communicating with children, parents, and staff.
Receptionist
Yoga Health Center
05.2019 - 06.2022
- Provided friendly customer service while assisting members with check-ins, payments, memberships, and questions.
- Promoted retail products and memberships, regularly recommending products and successfully upselling to customers.
- Created and refreshed retail displays featuring clothing, products and plants to keep the space visually appealing.
- Maintained clean, organized, and welcoming spaces while supporting daily studio operations.
Receptionist
Urban Flora
12.2020 - 04.2021
- Answered and managed a high volume of phone calls, helping customers with questions, orders, and requests.
- Assisted customers with selecting flowers and products while providing friendly, personalized service.
- Processed customer orders, coordinated deliveries, and kept order information organized and up to date.
- Maintained an organized workspace and efficiently handled high-volume orders during busy holiday seasons.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CA05-2025
Associate of Arts - Psychology & Sociology
Cañada College
Redwood City, CA05-2023
High School Diploma -
Hillsdale High School
San Mateo05-2019
Skills
- Friendly, customer-focused service
- Strong communication and people skills
- Stocking, organizing, and presenting merchandise
- Creative with a strong eye for presentation
- Organized and detail-oriented
- Comfortable handling multiple tasks in busy environments
- Quick to learn, take initiative, and solve problems
- Reliable and works well with a team
Timeline
Retail Associate
TJMAXX
11.2025 - 09.2026
Recreation Leader
Highlands Rec Center
07.2022 - 07.2023
Receptionist
Urban Flora
12.2020 - 04.2021
Receptionist
Yoga Health Center
05.2019 - 06.2022
Bachelor of Arts - Psychology
Sonoma State University
Associate of Arts - Psychology & Sociology
Cañada College
High School Diploma -
Hillsdale High School