Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Payroll Processor
7/11, Speedway LLC
01.2019 - Current
Reviews time records in Work Force Management to verify accuracy of information before the time uploads into Workday
Works closely with legal on evolving payroll laws and wage claims
Works with human resources to resolve pay discrepancies and final payment to CA
Manages $20,000 pay card account and PNC banking account
Practices excellent customer service in dealing with employee pay discrepancies via email and phone
Utilize Work Force Management and PDI to track and process payroll for employees.
Maintained and updated employee records, including salaries, deductions, garnishments, and bonuses.
Reconciled timekeeping and payroll systems to ensure accuracy of employee data.
Assisted with year-end tax filing processes including W2s and 1099s.
Worked closely with Human Resources department on matters related to employee compensation packages.
Managed vendor relationships related to payroll services and third-party providers.
Served as primary contact for any questions or concerns about the organization's payroll process and procedures.
Onboarded new employees in time reporting and payroll systems.
Voided checks and issued stop payment orders to correct payroll discrepancies.
Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
Employee Service Center
Speedway LLC
03.2014 - 01.2019
Having knowledge in Benefits, Leave of absence, and Payroll
Being the point of contact with other co-workers when they needed help
Becoming payroll specialist to assist further in Payroll calls
Maintained confidentiality of employee records.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Achieved cost-savings by developing functional solutions to problems.
Modified existing software systems to enhance performance and add new features.
Skills
Thinking outside of the box to solve complex issues while maintaining compliance with the law
Efficiently and accurately processing large amounts of data
Training
Knowing how to use multiple HR systems (Workday, SAP, ADP)
Fast learner
Effective communication, whether in the office or remote