
Experienced Supervisor with over 5 years in fast paced customer service and retail enviorments. Known for strong leadership, problem-solving skills, and attention to detail. Skilled in team management, inventory tracking, merchandising, and maintaining organized work spaces. T'm focused on delivering great customer service, building strong guest relationships, and creating an exceptional experience.
- Handled customer complaints professionally, turning negative experiences into positive outcomes
- Input and manage data using Excel spreadsheets for inventory and cost tracking
- Make change orders
- Monitor food labeling to ensure all items are properly dated and timed according to health and safety standards
- Support team members on the floor, ensuring casks are completed correctly and on time
- Help manage inventory levels, receiving orders, and reducing waste.
- Stocked and organized iventory, regularly lifting and moving boxes up to 50lbs
- Used powered lift equipment to retrieve and stock produces on high shelves
- Front faced and organized displays
- Picked peoples online orders with a ZEBRA device
- Managed daily operations, ensuring smooth and efficient service during each shift
- Split weekly tips among all emplayees
- Handled daily ordering of inventory, ensuring stock levels were consistently maintained
- Created and set up displays to promote new products, driving customer engagement and sales
- Organized employee competitions to boost sales, often focusing on clearing out old stock like discounted cup
-Maintained fast drive-thru times, ensuring customers received timely service
-Monitored staff performance and provided feedback to improve team productivity and morale