Emily Furgal
Elmwood Park,IL
Summary
Organized and motivated employee with strong time management and organizational skills. Seeks entry-level opportunities to contribute to company growth. Possesses excellent customer service, multitasking, and time management abilities. Dedicated to delivering positive and memorable customer experiences.
Overview
7
7
years of professional experience
Work History
Front of House Team Leader/Social Media Content Creator
Chick-fil-A
Norridge , IL
01.2021 - Current
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards
- Brainstormed ideas for new video concepts and stories.
- Managing cash handling procedures, including cashing up at the end of shifts.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Developed content strategy to increase social media followers and engagement.
- Researched trending topics related to target audience.
Babysitter
Beata Kotapka
Itasca, IL
01.2018 - 01.2021
- Responsibly watched children while parents were out
- Helped complete homework, school projects and chores
- Communicated with children's parents or guardians about daily activities, behaviors and related issues
- Assisting with meals, snacks, and bedtime routines for the children.
Education
High School Diploma -
Elmwood Park High School
River Grove, IL06-2023
Public Relations And Advertising -
Depaul University
Skills
- Strong organizational skills
- Time-management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Multilingual
- Training and mentoring
Languages
- English
- Polish
Timeline
Front of House Team Leader/Social Media Content Creator
Chick-fil-A
01.2021 - Current
Babysitter
Beata Kotapka
01.2018 - 01.2021
High School Diploma -
Elmwood Park High School
Public Relations And Advertising -
Depaul University
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