Emily Gallegos
Austin,TX
Summary
Knowledgeable with rich background in training and development. Expertise in designing and implementing effective training programs that enhance employee skills and performance. Demonstrated proficiency in communication and leadership.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Raising Cane's Restaurants
09.2023 - 10.2025
- Developed and delivered training programs to enhance employee knowledge of operational procedures.
- Assessed trainee performance and provided constructive feedback to improve skills and efficiency.
- Facilitated onboarding sessions for new hires, ensuring compliance with company policies and standards.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
Visual Merchandising Assistant
Forever 21
07.2022 - 06.2024
- Developed visually appealing product displays to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to implement seasonal merchandising strategies and maintain brand consistency.
- Assisted in inventory management by organizing stock levels and ensuring timely replenishment of merchandise.
- Prepared and maintained visual merchandising guidelines to support store layout and design initiatives.
- Collaborated with visual merchandising team to execute creative store layouts that maximized product visibility and customer experience.
Cashier
Dollar Tree Stores
08.2021 - 05.2022
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawers and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in merchandising efforts, organizing displays to enhance product visibility.
Education
High School Diploma -
Navarro Early College
Austin, TX07-2022
Skills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Group dynamics
- Learning strategy
- Coaching and development
- Work coordination
- Learning management systems
Timeline
Certified Trainer
Raising Cane's Restaurants
09.2023 - 10.2025
Visual Merchandising Assistant
Forever 21
07.2022 - 06.2024
Cashier
Dollar Tree Stores
08.2021 - 05.2022
High School Diploma -
Navarro Early College