Emily Garza
Bakersfield,CA
Summary
Organized crew trainer short for “FOH” with a years of hands-on experience instructing new employees to successfully complete job duties. I’ve been located and working with my company (chipotle) for over two years, and Versed in fairly distributing tasks, monitoring staff performance for those in training and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
2021
2021
years of post-secondary education
Work History
Crew Trainer
Chipotle Grill
Bakersfield, CA
03.2026 - Current
- Trained new crew members on food safety and sanitation practices.
- Assisted in preparing food items according to Chipotle's standards.
- Demonstrated proper use of kitchen equipment and tools.
- Maintained cleanliness and organization of workstations during shifts.
- Explained menu items and ingredients to customers effectively.
- Supported team members in achieving daily operational goals.
- Oversaw adherence to health regulations and company policies.
- Provided constructive feedback and one-on-one coaching to employees.
- Stayed up to date on requirements of all team positions to optimize training.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
- Assisted management in developing strategies to improve customer service standards.
- Documented performance, safety, and customer service needs to improve operations.
- Maintained cleanliness and organization of checkout area.
- Handled customer returns and exchanges following store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
Education
Mira Monte High School
Bakersfield, CASkills
- Workforce management
- Lesson planning
- Coaching and mentoring
- Process improvement
- Cleaning and sanitation
- Performance evaluation
- Customer service
- Employee training
- Multitasking and organization
- Kitchen sanitation
- Cash handling
- Food safety
- Workplace safety
- Safe food handling
- Onboarding processes
Languages
Spanish
Native/ Bilingual
Affiliations
- Organizing
- Staying active
- Cooking
- Baking
References
References available upon request.
Timeline
Crew Trainer
Chipotle Grill
03.2026 - Current
Mira Monte High School