Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amani Murray

Chicago,IL

Summary

Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services. Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

Raising Cane's Restaurants
Oak Lawn, Illinois
01.2024 - 01.2025
  • Trained new crew members on company policies and procedures.
  • Assisted in scheduling shifts for team members to optimize coverage.
  • Facilitated team meetings to discuss daily operations and address concerns.
  • Monitored inventory levels and reported shortages to management regularly.
  • Instructed new team members on correct procedures for operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Ensured that all safety protocols were followed during training sessions.
  • Provided constructive feedback and one-on-one coaching to employees.

Assistant Manager

Mcdolands
Chicago, Illinois
11.2023 - 05.2024
  • Coordinated daily operations and ensured efficient team performance.
  • Assisted in training new employees on company policies and procedures.
  • Managed inventory levels and organized stock replenishment processes.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

packer

Amazon
University Park, Illinois
09.2022 - 11.2023
  • Packaged customer orders accurately for timely shipment to ensure customer satisfaction.
  • Maintained clean and organized workstations to promote safe working conditions.
  • Wrapped items securely using appropriate packing materials.

Home Health Aide

Prudential Healthcare
Chicago, Illinois
04.2022 - 10.2023
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored and documented client health conditions and changes in behavior.
  • Communicated with families to discuss care plans and client needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as prescribed while ensuring proper dosage and timing.
  • Maintained cleanliness and safety in client living environments regularly.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Education

High School Diploma -

Olive Harvey
1001 S Woodlawn Ave
06-2016

Skills

  • Employee training
  • Inventory management
  • Shift scheduling
  • Policy implementation
  • Safety compliance
  • Customer service
  • Time management
  • Communication skills
  • Problem solving
  • Conflict resolution
  • Role modeling
  • Workplace safety
  • Workforce management
  • Cleaning and sanitation
  • Kitchen sanitation
  • Coaching and mentoring
  • Training assessment
  • Food safety understanding
  • Sales expertise
  • Safe food handling
  • Cash handling
  • Skills assessment
  • Food preparation

Certification

  • food handling
  • cpr
  • sanitation
  • cna

Languages

English
Professional

Timeline

Crew Trainer

Raising Cane's Restaurants
01.2024 - 01.2025

Assistant Manager

Mcdolands
11.2023 - 05.2024

packer

Amazon
09.2022 - 11.2023

Home Health Aide

Prudential Healthcare
04.2022 - 10.2023

High School Diploma -

Olive Harvey

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