Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Caregiver
Family Members
Hutto, Texas
08.2021 - 08.2024
Recorded client status progress and challenges in logbooks and reports.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Consulted with client care team to continually update care plans.
Maintained detailed records of services performed on clients.
Care Assistant
Celestecare of Llano
Llano, Texas
09.2020 - 01.2021
Answered patient call bells promptly and responded to requests for assistance with a positive attitude.
Monitored health and well-being of clients and reported significant health changes.
Identified needs of customers promptly and efficiently.
Updated and maintained databases with current information.
Worked effectively in team environments to make the workplace more productive.