Emily Gil Villa
Long Island City,NY
Summary
Dedicated assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Art Room Hair Spa
09.2020 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Checked in with clients to confirm comfort throughout appointments and services.
- Increased client satisfaction by providing excellent customer service.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Assistant
Amanda Does My Hair
06.2021 - 07.2021
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Increased client satisfaction by providing excellent customer service.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Provided assistance to stylists when needed.
Education
No Degree - Entrepreneurship
Baruch College of The City University of New York
New York, NY05.2026
High School Diploma -
Queens Technical High School
New York, NY06.2021
Skills
- Spreadsheet Management
- Attention to Detail
- Cash Management
- Time Management
- Bookkeeping and Basic Accounting
- Schedule Management
- Strong Problem Solver
- Client Satisfaction
- Customer Service
- Answer Multi-Line Phone Systems
- Managing Multiple Tasks
- Stock Maintenance
- Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant
Amanda Does My Hair
06.2021 - 07.2021
Personal Assistant
Art Room Hair Spa
09.2020 - Current
No Degree - Entrepreneurship
Baruch College of The City University of New York
High School Diploma -
Queens Technical High School
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