Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stasha Helms

Leaf River,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

23
23
years of professional experience

Work History

Personal Assistant

Department of Rehabilitation Services
Freeport, IL
12.2023 - Current

Scheduled appointments, made client om time for appointments, scheduled feedings

  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Proofread documents for accuracy prior to submission to the executive team.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Organized work projects around client's house.
  • Managed household inventory and maintenance schedules.
  • Accompanied clients to appointments and arranged transportation.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Prepared records of client progress and services performed under care.
  • Kept patient health and personal information private and confidential.
  • Transported clients to physician offices or on outings.

Carpenter

Self Employed Services
Leaf River, IL
02.2016 - Current
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Installed cabinets, fixtures and trim according to plans and blueprints.
  • Fabricated staircases, doors, window frames and other wooden components for buildings.
  • Assembled furniture using glue, dowels, screws and nails.
  • Built jigs and fixtures to assist in the production of parts.
  • Constructed forms for concrete pours in accordance with building codes.
  • Read blueprints, schematics and drawings to determine layout requirements.
  • Cut countertops from laminated material following template measurements.
  • Assisted in the installation of metal framing systems for commercial construction projects.
  • Installed cabinets, base cabinets and crown molding.
  • Studied blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
  • Measured, cut and installed staircase spindles.
  • Applied design-specific wood and composite trim according to architectural plans and neighborhood regulations.
  • Applied acoustic paneling to ceilings and walls to adjust sound absorption and rebound within rooms.
  • Procured and completed required permit approvals prior to starting projects.
  • Studied blueprints or building plans to prepare layout and materials required.
  • Adhered to project blueprints and requirements to deliver quality work.

Retail Merchandiser

Driveline Merchandising
Byron , IL
03.2018 - 04.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Developed and implemented innovative merchandising strategies to maximize sales.
  • Organized product displays in accordance with corporate guidelines.
  • Created visual presentations that effectively promoted products.
  • Analyzed customer shopping habits to identify opportunities for increased sales.
  • Assisted customers in selecting appropriate merchandise for their needs.
  • Maintained accurate inventory records of all stock items.
  • Collaborated with store management to ensure effective implementation of promotional activities.
  • Inspected stores regularly for proper stocking and display of products.
  • Conducted regular audits of store inventories and restocked shelves as needed.
  • Monitored customer feedback regarding product availability, quality, and pricing.
  • Provided training on merchandising techniques and procedures to new staff members.
  • Participated in weekly meetings with store managers to discuss upcoming promotions.
  • Researched potential markets for new products and services.
  • Performed data entry tasks related to the tracking of inventory levels.
  • Generated monthly reports detailing sales figures, inventory levels, and other key metrics.
  • Evaluated customer service standards at each location visited during store visits.
  • Ensured compliance with company policies and procedures regarding safety regulations.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Communicated and coordinated execution of planograms with store management.
  • Updated store planograms in collaboration with management.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Displayed promotional material such as signs and banners.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Drove sales by developing engaging displays in high-traffic store areas.
  • Established and maintained proper high traffic displays, resulting in [Number]% in increased sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to verify attributes and quantities of merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stamped price tags on merchandise, referring to official price lists.
  • Compared merchandise invoices to items actually received.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Issued supplies, materials and products to team members based on information from requisitions.

Assistant Manager

McDonald's
Byron , IL
02.2012 - 05.2015
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Analyzed data from surveys or feedback forms to identify opportunities for improvement.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.

Material Handler

Quality Metal Finishing Co
Byron , IL
04.2001 - 02.2005
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Maintained accurate inventory records of all received items.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Managed work area cleanliness by following company guidelines for organization.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.
  • Organized warehouse inventory according to warehouse plan.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Protected company inventory by maintaining and organizing storage areas.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Logged unit quantities and entered data into inventory database.
  • Palletized boxes to increase movement and shipment efficiency.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used digital database to keep records of units and stock moved.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Education

GED -

Byron High School
Byron, IL
05-2003

Some College (No Degree) - Motorcycle Maintenance And Repair Technology

Yti Career Institute
York, PA

Skills

  • Business Writing
  • Calendar Management
  • Database entry
  • Event Planning
  • Project Coordination
  • Client Relations
  • Report Writing
  • Travel Coordination
  • Invoice Processing
  • Personal Correspondence
  • Multitasking and Organization
  • Housekeeping
  • Dedicated Team Player
  • Perform well in high-demand, fast-paced environments
  • Training staff
  • Restaurant Experience
  • Communication Skills
  • Scheduling
  • Filing and data archiving
  • Trip planning
  • Problem resolving
  • Accurate and detailed
  • Supply procurement
  • Discretion and Confidentiality
  • Labor Relations
  • Fast learning
  • Multi-line phone proficiency
  • Excellent communication skills
  • Shipping and Receiving Packages
  • Resourceful
  • Attention to Detail
  • Coordination skills
  • Customer Needs Assessment
  • Understands grammar
  • Vendor Relationship Management
  • Critical thinker
  • Strong interpersonal skills
  • Professional phone etiquette
  • Office Supply Management
  • Transporting Clients
  • Appointment Scheduling
  • Flexible Schedule
  • Professional and mature
  • Personal training
  • Strong Problem Solver
  • Social Media Savvy
  • Self-starter
  • Multi-Task Management
  • Business Correspondence
  • Meticulous attention to detail
  • Meeting planning
  • Database Maintenance
  • Complex Problem-Solving
  • Food Service Background
  • Customer friendly
  • Microsoft Office proficiency
  • Schedule Management
  • Strong Work Ethic
  • Client satisfaction
  • Proper phone etiquette
  • Guest Relations
  • Stock maintenance
  • Hospitality Environment
  • Spreadsheet Management
  • Operations Support
  • Project Planning
  • Valid Driver's License
  • Time Management
  • Data accuracy
  • Document processing
  • Maintains confidentiality
  • Error identification
  • Verifying data accuracy
  • File Management
  • Proficient with [Database]
  • Proofreading
  • Administrative Support
  • Data Entry
  • Technical Support
  • Database Management
  • Data Processing
  • Safety Regulations
  • Precision measuring
  • Tooling and fixtures
  • Materials Management
  • Assembly and production
  • Blueprint Reading
  • Preventive Maintenance
  • Equipment Repair
  • Pumps and Compressors
  • Measurement tools
  • Manufacturing
  • Logistics
  • Visual Inspection
  • Able to lift [Number] pounds
  • Machine Operation
  • Production Documentation
  • Quality Control
  • Troubleshooting
  • Mechanical Troubleshooting
  • Equipment Operation
  • Specification Reading
  • Quality Control Analysis

Timeline

Personal Assistant

Department of Rehabilitation Services
12.2023 - Current

Retail Merchandiser

Driveline Merchandising
03.2018 - 04.2023

Carpenter

Self Employed Services
02.2016 - Current

Assistant Manager

McDonald's
02.2012 - 05.2015

Material Handler

Quality Metal Finishing Co
04.2001 - 02.2005

GED -

Byron High School

Some College (No Degree) - Motorcycle Maintenance And Repair Technology

Yti Career Institute
Stasha Helms