Built rapport with regulars and new guests, resulting in an average of 22-25% in gratuities, and $1,000-$2,000 in individual sales.
Supported and trained new servers to ensure positive guest experiences.
Made drinks for the entire restaurant while also servicing customers seated in the bar area.
Managed bar inventory, handled customer payments, and counted/balanced the cash drawer each shift.
Server
Tavern Lowry/Soiled Dove Underground
Denver, Colorado
10.2023 - 02.2024
Served a high-volume section of 7-12 tables (Tavern Lowry) or 60-70 concertgoers (Soiled Dove Underground), garnering $1,500-$2,500 in individual sales while maintaining a gratuity rate of 20% or higher.
Demonstrated a strong multitasking ability during rushes at the beginning of concerts and peak dinner hours.
Worked with management to set up and execute personalized, private events in the concert venue.
Server
Hideaway Bar and Grill
Oconomowoc, Wisconsin
06.2022 - 09.2023
Provided attentive and efficient service to a section of 7 to 12 tables, garnered $1,500 to $2,500 in individual sales, and had an average gratuity rate of 22% to 25% each shift.
Trained and mentored new wait staff, supporting them in times of need to guarantee seamless, high-quality service to customers.
Maintained the cleanliness of the restaurant, handled customer transactions, and collaborated with kitchen staff to ensure that orders were made to customers' specifications and dietary needs.
Education
Bachelor of Arts - International Studies, Public Policy, and Spanish
University of Denver
Denver, CO
06-2023
Skills
Spanish language
Computer proficiency and Microsoft office
Event coordination
Sales promotion
Leadership
Time management
Communication skills
Relationship building
References
References available upon request.
Timeline
Server/Bartender
Cochino Taco
02.2024 - 07.2025
Server
Tavern Lowry/Soiled Dove Underground
10.2023 - 02.2024
Server
Hideaway Bar and Grill
06.2022 - 09.2023
Bachelor of Arts - International Studies, Public Policy, and Spanish