Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Glass

Frankfort,IL

Overview

3
3
years of professional experience

Work History

Server/Bartender

Cochino Taco
Englewood, CO
02.2024 - 07.2025
  • Built rapport with regulars and new guests, resulting in an average of 22-25% in gratuities, and $1,000-$2,000 in individual sales.
  • Supported and trained new servers to ensure positive guest experiences.
  • Made drinks for the entire restaurant while also servicing customers seated in the bar area.
  • Managed bar inventory, handled customer payments, and counted/balanced the cash drawer each shift.

Server

Tavern Lowry/Soiled Dove Underground
Denver, Colorado
10.2023 - 02.2024
  • Served a high-volume section of 7-12 tables (Tavern Lowry) or 60-70 concertgoers (Soiled Dove Underground), garnering $1,500-$2,500 in individual sales while maintaining a gratuity rate of 20% or higher.
  • Demonstrated a strong multitasking ability during rushes at the beginning of concerts and peak dinner hours.
  • Worked with management to set up and execute personalized, private events in the concert venue.

Server

Hideaway Bar and Grill
Oconomowoc, Wisconsin
06.2022 - 09.2023
  • Provided attentive and efficient service to a section of 7 to 12 tables, garnered $1,500 to $2,500 in individual sales, and had an average gratuity rate of 22% to 25% each shift.
  • Trained and mentored new wait staff, supporting them in times of need to guarantee seamless, high-quality service to customers.
  • Maintained the cleanliness of the restaurant, handled customer transactions, and collaborated with kitchen staff to ensure that orders were made to customers' specifications and dietary needs.

Education

Bachelor of Arts - International Studies, Public Policy, and Spanish

University of Denver
Denver, CO
06-2023

Skills

  • Spanish language
  • Computer proficiency and Microsoft office
  • Event coordination
  • Sales promotion
  • Leadership
  • Time management
  • Communication skills
  • Relationship building

References

References available upon request.

Timeline

Server/Bartender

Cochino Taco
02.2024 - 07.2025

Server

Tavern Lowry/Soiled Dove Underground
10.2023 - 02.2024

Server

Hideaway Bar and Grill
06.2022 - 09.2023

Bachelor of Arts - International Studies, Public Policy, and Spanish

University of Denver
Emily Glass