Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emily Goldberger

Emily Goldberger

Jacksonville,NC

Summary

Proven to excel in high-pressure environments, I leveraged my quick learning ability and strong work ethic at Gibson Island Club to enhance team efficiency and customer satisfaction. Skilled in multitasking and clear communication, I significantly minimized order errors, fostering positive customer experiences and streamlining service processes.

Overview

4
4
years of professional experience

Work History

Babysitting

At Home
06.2023 - Current
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.

Food Runner

Gibson Island Club
08.2021 - 09.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.

Hostess

Green Turtle Bar And Grill
03.2021 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Old Mill High School
Glen Burnie
06.2021

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Effective multitasking
  • Cleanliness
  • Heavy lifting
  • Issue resolution
  • Training and mentoring
  • Active listening
  • Food allergy awareness
  • Clear communication

Accomplishments

  • BSA Eagle Scout
  • Mama of two beautiful babies

Timeline

Babysitting

At Home
06.2023 - Current

Food Runner

Gibson Island Club
08.2021 - 09.2021

Hostess

Green Turtle Bar And Grill
03.2021 - 08.2021

Old Mill High School

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Emily Goldberger